Is this a&o London Docklands Riverside pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the a&o London Docklands Riverside have a swimming pool?

No, this a&o London Docklands Riverside does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in a&o London Docklands Riverside?

Best-rates for the a&o London Docklands Riverside starts from $81 per night with includes TV, Business Services, Air Conditioner, Wellness Facilities, Guest Services, Barbecue/Outdoor Cooking, Transportation/Shuttle, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Entertainment, Breakfast, Laundry, Parking, Security/Safety, Bar, Toiletries, Child Friendly, Internet, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is a&o London Docklands Riverside a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the a&o London Docklands Riverside wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the a&o London Docklands Riverside is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the a&o London Docklands Riverside?

Based on the information reported by the owner or manager, the a&o London Docklands Riverside indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for a&o London Docklands Riverside?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

a&o London Docklands Riverside | Hotel in London

8.4 (1002 Reviews) | 1 Bathroom

Surrey Docks Hotel | a&o London Docklands Riverside

Hotel in Surrey Docks, London

Riverfront hotel with bars and a 24-hour front desk
This smoke-free hotel features 2 bars/lounges, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Housekeeping is available on request.
A&o London Docklands Riverside offers 378 accommodations with hair dryers and complimentary toiletries. 47-inch Smart televisions come with premium satellite channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Shower/tub combination

Private bathroom

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Recycling

Water-efficient showers only

Energy-saving switches

Breakfast

2 bars/lounges

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 13 for adults and GBP 6.5 for children

24-hour room service

Parking

Wheelchair-accessible parking available

Limited onsite parking

Onsite parking available only on request

Free ferry terminal shuttle

Covered self parking on site (GBP 25 per night)

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Activities

Boat tours

Bicycle rentals

Entertainment

Satellite channels

47-inch Smart TV

Premium channels

General

Computer station

Grocery/convenience store

Banquet hall

Elevator

Vending machine

Ballroom

ATM/banking services

Reception hall

Library

Front-desk safe

Water dispenser

French

Arabic

Turkish

Spanish

Lithuanian

English

Portuguese

TV in lobby

No plastic coffee stirrers

Comprehensive recycling policy

Comprehensive food waste policy

Vegan dining options

Smoke-free property

Vegetarian dining options

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Double-glazed windows

Guest Services

Snack bar/deli

Grocery/convenience store

Laundry facilities

Multilingual staff

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

Housekeeping (on request)

24-hour front desk

Wedding services

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Outdoors

BBQ grill(s)

Garden

Vegetable garden

Terrace

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight early check-in fee: gbp 13 early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before 10:00 am contactless check-out available express check-out available late check-out fee: gbp 13 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding.

Payment Policy

Fee for buffet breakfast: approximately gbp 13 for adults and gbp 6.5 for children covered self parking fee: gbp 25 per night pet fee: gbp 13 per pet, per day service animals are exempt from fees early check-in fee: gbp 13 (subject to availability) late check-out fee: gbp 13 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of gbp 13 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Abigail

Jan 13, 2026 03:39:45 AM

Review Score: 10

Summary: Didn’t expect the room to be as big as it was for the price we paid. And lots of towels given which was amazing! Comfy beds and sheets. My son loved the bunk beds and the privacy curtain

See All Reviews

Room Arrangement

Room Info	Facilities
Bed in 6-Bed Mixed Dormitory Room Size: 538 square feet m² 1 Twin Bed 1 Twin Bunk Bed	General Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Shared accommodation, Square feet - 538, No cribs (infant beds), Pets not allowed, Bed count minimum 1, Bed count maximum 2
Twin Room Room Size: 215 square feet m² 2 Twin Beds	General Pet-friendly room, Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Desk, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
6-Bed Room Room Size: 538 square feet m² 4 Twin Beds and Twin Bunk Beds	General Pet-friendly room, Number of living rooms 0, Bed count minimum 6, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, No cribs (infant beds), Bed count maximum 6
Twin Room Single Use Room Size: 215 square feet m² 2 Twin Beds	General Pet-friendly room, Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Desk, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Bed in 4-Bed Mixed Dormitory Room Size: 431 square feet m² 1 Twin Bed 1 Twin Bunk Bed	General Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, Shared accommodation, No cribs (infant beds), Ping - 12, Pets not allowed, Bed count minimum 1, Square feet - 431, Bed count maximum 2
Quadruple Room Room Size: 431 square feet m² 3 Twin Beds and Twin Bunk Bed	General Bed count minimum 4, Pet-friendly room, Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, Ping - 12, Bed count maximum 4, Square feet - 431, Free cribs/infant beds
Double Room Room Size: 215 square feet m² 1 Double Bed	General Pet-friendly room, Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Desk, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Family Room (2 Adults + 2 Children) Room Size: 431 square feet m² 3 Twin Beds and Twin Bunk Bed	General Bed count minimum 4, Pet-friendly room, Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 0, Ping - 12, Bed count maximum 4, Square feet - 431, Free cribs/infant beds