Is this citizenM Tower of London pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Tower of London have a swimming pool?

No, this citizenM Tower of London does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Tower of London?

Best-rates for the citizenM Tower of London starts from $141 per night with includes Wellness Facilities, Restaurant, Laundry, Wheelchair Accessible, Business Services, Internet, Bar, Guest Services, Breakfast, Accessibility, Bedding/Linens, Security/Safety, Child Friendly, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is citizenM Tower of London a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Tower of London wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Tower of London is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Tower of London?

Based on the information reported by the owner or manager, the citizenM Tower of London indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Tower of London?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

citizenM Tower of London | Hotel in London

| 9.2 (1938 Reviews) | 1 Bathroom 2 Guests

Tower Hill Hotel | citizenM Tower of London

Hotel in Tower Hill, London

Hotel with a restaurant, steps from Tower of London
A restaurant, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available late check-out fee: gbp 29.00 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately gbp 20 per person late check-out fee: gbp 29.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome no visitors or unregistered guests are allowed at the property after midnight. noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - 81.84.09.897.b.06 this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses wind energy, plus eco-friendly cleaning products

Reviews

Aled

Dec 22, 2025 05:16:55 AM

Review Score: 6

Summary: I have used Citizen M for years. Sadly recently they have been taken over by Marriott. What made Citizen M so special was their independence and customer satisfaction. Already, you can see a change in customer service. In the past, they would allow early check-in if room was ready, usually give a complimentary drink at the bar, but not anymore. Marrriott policy says no. In the room, only in the night did I realise that there was no glass in the room, so getting some water was very difficult. The sink unit was tired - one panel broken and pushed in, scuff marks and chipped edges. The showergel was less than 25% full - clearly not refilled. Citizen M - up your game, otherwise you won’t survive.

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citizenM Tower of London | Hotel in London

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