Is this Grey Street Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grey Street Hotel have a swimming pool?

No, this Grey Street Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grey Street Hotel?

Best-rates for the Grey Street Hotel starts from $134 per night with includes Air Conditioner, Balcony/Terrace, Security/Safety, Wellness Facilities, Kitchen, Bedding/Linens, Toiletries, Laundry, TV, Business Services, Spa, Bar, Guest Services, Child Friendly, Fireplace/Heating, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grey Street Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grey Street Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grey Street Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grey Street Hotel?

Based on the information reported by the owner or manager, the Grey Street Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grey Street Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grey Street Hotel | Hotel in Newcastle-upon-Tyne

| 9.0 (1029 Reviews) | 1 Bathroom

Newcastle-upon-Tyne Hotel | Grey Street Hotel

Hotel in Newcastle-upon-Tyne

Hotel with a full-service spa, 3-minute walk to Castle Keep
This smoke-free hotel features a full-service spa, a bar/lounge, and massage/treatment rooms. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Amenities

Air Conditioner

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Toilet paper

Hair dryer

Designer toiletries

Soap

Private bathroom

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Heating

Desk

Iron/ironing board

Laptop-compatible safe

Phone

Laptop-friendly workspace

Individually decorated

Breakfast

Full breakfast available for a fee weekends 8:00 AM–10:30 AM: GBP 15 for adults and GBP 7.5 for children

Room service available

1 bar

Coffee/tea maker

Free bottled water

Electric kettle

Parking

No onsite parking available

Accessibility

This property does not have elevators

Activities

Full-service spa

Entertainment

General

Banquet hall

Front-desk safe

Polish

English

Smoke-free property

Guest Services

Laundry facilities

Luggage storage

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Spa

Spa open select days

Massage/treatment rooms

3 treatment rooms

Couples treatment room(s)

Manicures and pedicures

Massage - hot stone

Body scrubs

Body treatments

Reflexology

Body wraps

Massage - deep-tissue

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11 am late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 30.0 per day.

Payment Policy

Fee for full breakfast: approximately gbp 15 for adults and gbp 7.5 for children pet fee: gbp 20.00 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: gbp 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of gbp 20.00 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Amanda

Nov 16, 2025 02:09:42 AM

Review Score: 10

Summary: I have stayed in a lot of hotels, travelling with work, including in Newcastle. This is by far one of the best I have ever stayed in! The staff are warm, welcoming, friendly, efficient and knowledgeable. The hotel is beautiful, it has all you need in the way of modern convenience, while retaining many of his its heritage features. The balance is just right. My room was, cosy, beautifully decorated, with high quality furnishings, bed linen and fluffy towels. The bed was super comfy, the blackout curtains ensuring a perfect sleep. The bathroom was perfect, with a good sized bath, brilliant power shower, that actually kept its temperature. The toiletries which were from the White Company, they smelt devine! My room overall had everything you need from an iron and board to hairdryer, plenty of storage space and a TV with a good variety of channels. Worthy of note for the entire hotel, but especially for my room, it is immaculate. There was not a spec of dust anywhere, the carpets actually vacuumed and free from hair! I have stayed in hotels in a much higher price bracket and have not been able to say the same. This is a fantastic hotel, I was pleased to tell the staff, they deserved to be told, how exemplary it is. Give it a try - you will love it just as much I’m sure! Thank you to all who made my stay so perfect, I’ll be back! Amanda The entire hotel

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Room Arrangement

Room Info	Facilities
Standard Twin Room Room Size: 215 square feet m² 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6.04, Wardrobe or closet, Pets not allowed, Extra bed count 0, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Deluxe Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Deluxe Twin Room Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Square meters - 28, Pets not allowed, Square feet - 301, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Free cribs/infant beds, Lowered peephole/view port in door, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room Room Size: 301 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Square meters - 28, Pets not allowed, Ping - 8.46, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Standard Double Room Room Size: 215 square feet m² 1 Double Bed	General Square meters - 20, Number of living rooms 0, Outdoor spaces not available, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6.04, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds