Is this Saint-Jean-de-Luz hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Saint-Jean-de-Luz hotel have a swimming pool?

Yes, this Saint-Jean-de-Luz hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Saint-Jean-de-Luz hotel?

Best-rates for the Saint-Jean-de-Luz hotel starts from $94 per night with includes Security/Safety, Child Friendly, Bar, TV, Balcony/Terrace, Business Services, Wellness Facilities, Fireplace/Heating, Restaurant, Toiletries, Guest Services, Wheelchair Accessible, Accessibility, Breakfast, Internet, Pool, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Saint-Jean-de-Luz hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Saint-Jean-de-Luz hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Saint-Jean-de-Luz hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Saint-Jean-de-Luz hotel?

Based on the information reported by the owner or manager, the Saint-Jean-de-Luz hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Saint-Jean-de-Luz hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hôtel Donibane Saint-Jean-de-Luz by Accor | Hotel in Saint-Jean-de-Luz

| 8.6 (423 Reviews) | 1 Bathroom

Saint-Jean-de-Luz Hotel | Hôtel Donibane Saint-Jean-de-Luz by Accor

Hotel in Saint-Jean-de-Luz

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Hôtel Donibane Saint-Jean-de-Luz by Accor offers 60 accommodations with safes and complimentary bottled water. Beds feature down comforters. 36-cm LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Cribs/infant beds (surcharge)

Heating

Blackout drapes/curtains

Down comforter

Bed sheets

Soundproofing

Laptop-friendly workspace

Desk

Safe

Phone

Breakfast

1 restaurant

1 bar

Coffee/tea in common area(s)

Continental breakfast available for a fee daily 7 AM–10 AM: EUR 14 for adults and EUR 7 for children

Room service available

Free bottled water

Parking

Wheelchair-accessible parking available

Onsite parking available only on request

Electric car charging station on site

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Activities

Golfing

Fitness center (free access)

Sailing

Scooter/moped rentals

Scuba diving

Surfing/body boarding

Boat tours

Bicycle rentals

Beach access

Hiking/biking trails

Snorkeling

Bowling alley

Fitness center

Seasonal outdoor pool

Entertainment

Satellite channels

36-cm LED TV

Premium channels

General

Meeting rooms

Conference space (861 square feet)

Free newspapers in lobby

Elevator

Front-desk safe

Banquet hall

Dutch

German

English

French

Spanish

Smoke-free property

TV in lobby

Guest Services

Bowling alley

Cribs/infant beds (surcharge)

Seasonal outdoor pool

Soundproofed rooms

Concierge services

Daily housekeeping

Tour/ticket assistance

Luggage storage

Multilingual staff

24-hour front desk

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Free pool cabanas

Garden

Terrace

Pool umbrellas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for eur 15.0 per night. cribs (infant beds) are available for eur 10.0 per night.

Payment Policy

Fee for continental breakfast: approximately eur 14 for adults and eur 7 for children pet fee: eur 15 per accommodation, per night service animals are exempt from fees crib (infant bed) fee: eur 10.0 per night rollaway bed fee: eur 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 15 per accommodation, per night service animals are welcome, and are exempt from fees up to 22 lbs per pet

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Gwendolyn

Jul 5, 2025 10:25:00 PM

Review Score: 6

Summary: The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us.

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Room Arrangement

Room Info	Facilities
Classic Room, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Family Room, 1 Double Bed with Sofa bed (Classic) Room Size: m² 2 Double Bed and Double Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Triple Room, Multiple Beds Room Size: m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2