Pestana Chelsea Bridge Hotel & SPA | Hotel in London

| 8.8 (1484 Reviews) | 1 Bathroom

Queenstown Hotel | Pestana Chelsea Bridge Hotel & SPA

Hotel in Queenstown, London

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
Pestana Chelsea Bridge Hotel & SPA offers 217 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Prices and Availability

The last seen price for this Hotel was USD US $320

This property is unavailable on this site presently. Check back later.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for english breakfast: approximately gbp 20.50 for adults and gbp 10.25 for children self parking fee: gbp 65 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. incidentals or additional fees are due at check-out. this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Leslie

Sep 14, 2026 09:04:11 PM

Review Score: 8

Summary: We had a lovely stay at this hotel. It’s a beautiful property with great facilities and a fantastic location for families, being right next to Battersea Park. The main area where I feel there is room for improvement is the customer service at the front desk. We were travelling with a small child in nappies and asked if we could have a bag to dispose of dirty nappies, as there were no bin liners provided in the room and we didn’t want them to cause an unpleasant smell. Unfortunately, the response we received from the front desk staff member was quite cold and, rather than feeling that our request was being listened to, I was left feeling as though I was inconveniencing her by asking. I appreciate that this may have been a small or unusual request, but the tone and manner of the interaction made the situation feel unnecessarily uncomfortable. We were told that we would need to wait for housekeeping, which we completely understood. I therefore asked if something could be left for us when housekeeping was available. Unfortunately, the message didn’t appear to be passed on, and nothing was provided. It was ultimately a very simple request, and I think a little more warmth, empathy and willingness to help from the front desk team would have made a big difference. Even if something couldn’t be provided immediately, simply acknowledging the situation and helping us find an alternative would have been appreciated. Aside from this,

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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Queenstown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Queenstown hotel starts from $320 per night with includes Restaurant, Bar, Guest Services, Entertainment, Internet, Parking, Pool, Accessibility, Security/Safety, Spa, Breakfast, Air Conditioner, Business Services, Bedding/Linens, Wellness Facilities, Kitchen, Laundry, TV, Wheelchair Accessible, Toiletries, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.