Is this Quay Hotel and Spa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Quay Hotel and Spa have a swimming pool?

Yes, this Quay Hotel and Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quay Hotel and Spa?

Best-rates for the Quay Hotel and Spa starts from $166 per night with includes Business Services, Restaurant, Toiletries, TV, Balcony/Terrace, Fireplace/Heating, Breakfast, Bedding/Linens, Wellness Facilities, Spa, Bar, Guest Services, Laundry, Pool, Wheelchair Accessible, Accessibility, Child Friendly, Internet, Kitchen, Parking, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Quay Hotel and Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quay Hotel and Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quay Hotel and Spa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quay Hotel and Spa?

Based on the information reported by the owner or manager, the Quay Hotel and Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quay Hotel and Spa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Quay Hotel and Spa | Hotel in Conwy

| 9.2 (1008 Reviews) | 1 Bathroom

Hotel in Deganwy, Conwy

Art Deco hotel with a marina and a full-service spa
Along with a marina, this hotel has a full-service spa and an indoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Quay Hotel and Spa offers 77 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Bathtub or shower

Hair dryer

Towels

Bedroom

Egyptian cotton sheets

Heating

Blackout drapes/curtains

Hypo-allergenic bedding

Premium bedding

Bed sheets

Iron/ironing board

Laptop-compatible safe

Desk

Breakfast

24-hour room service

1 bar

Free full breakfast available weekdays 7 AM–10 AM

1 restaurant

Free bottled water

Coffee/tea maker

Electric kettle

Parking

Limited onsite parking

Free self parking on site

Accessibility

Elevator

Wheelchair accessible (may have limitations)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Golfing

Rafting

Rock climbing

Sailing

Beach access

Bicycle rentals

Downhill skiing

Hiking/biking trails

Kayaking

Mountain biking

Snowboarding

Windsurfing

Parasailing

Water skiing

Ziplining

Sauna

Full-service spa

Fitness center

Steam room

Indoor pool

Entertainment

32-inch flat-screen TV

Digital channels

General

Meeting rooms

Computer station

Free newspapers in lobby

Elevator

Front-desk safe

Banquet hall

Welsh

English

French

Romanian

Russian

Polish

Spanish

Designated smoking areas

Guest Services

Indoor pool

Daily housekeeping

24-hour front desk

Luggage storage

Multilingual staff

Wedding services

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Marina onsite

Spa

Detox wraps

Massage - hot stone

Massage - prenatal

7 treatment rooms

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Massage - sports

Hydrotherapy

Sauna

Body treatments

Couples treatment room(s)

Manicures and pedicures

Reflexology

Body scrubs

Massage - Swedish

Aromatherapy

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available late check-out fee: gbp 20.00

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 25.0 per day.

Payment Policy

Late check-out fee: gbp 20.00 rollaway bed fee: gbp 25.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mike

Jan 1, 2026 02:08:28 AM

Review Score: 8

Summary: Courtesy call before arrival was a nice touch. Easy to find ample parking. Check in was really good, very nice experience. Rooms not ready so went for a drink in the bar. Was very bust and staff rushed, took a while to get served but staff very apologetic.

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Double Room (Penthouse) Room Size: 140 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 140, Balcony, Square meters - 13, Ping - 3.93, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Free cribs/infant beds
Superior Double Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Suite, 1 King Bed Room Size: 129 square feet m² 1 King Bed	General Square feet - 129, Rollaway/extra beds (surcharge), Phone, Furnished balcony or patio, Number of bedrooms - 1, Ping - 3.63, Bed count minimum 1, Extra bed count 1, Square meters - 12, Number of living rooms 1, Bed count maximum 1, Free cribs/infant beds
Executive Room, 1 Double Bed Room Size: 108 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 108, Room and bed type depend on availability check-in, Extra bed count 1, Free cribs/infant beds, Square meters - 10, Phone, Furnished balcony or patio, Ping - 3.04, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 Double Bed Room Size: 108 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 108, River view, Room and bed type depend on availability check-in, Extra bed count 1, Free cribs/infant beds, Square meters - 10, Furnished balcony or patio, Ping - 3, Bed count minimum 1, Bed count maximum 1
Luxury Twin Room (Suite) Room Size: 129 square feet m² 1 King Bed	General Square feet - 129, Rollaway/extra beds (surcharge), Furnished balcony or patio, Ping - 4, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Square meters - 12, Number of living rooms 1, Bed count maximum 1, Free cribs/infant beds
Luxury Twin Room (Penthouse) Room Size: 140 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square feet - 140, Balcony, Separate bedroom, Square meters - 13, Ping - 3.93, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Free cribs/infant beds
Superior Double Room, Accessible Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-accessible bathroom vanity, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Executive Twin Room Room Size: 108 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 108, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Square meters - 10, Bathroom grab bars, Ping - 3.04, Wheelchair-accessible bathroom vanity, Balcony, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Superior Twin Room Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2