RedLevel at Gran Meliá Palacio de Isora - Adults Only | Hotel in Alcalá

| 8.3 (272 Reviews) | Pet Friendly 8 Bathrooms 23 Guests

Alcala Hotel | RedLevel at Gran Meliá Palacio de Isora - Adults Only

Hotel in Alcala, Alcalá

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

RedLevel at Gran Meliá Palacio de Isora - Adults Only is located in Alcalá.

This 90 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pet Friendly, Private Beach, and several others. This is a 5 star rated property and has over 272 reviews with the average score of 8.3 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 90 Bedrooms Hotel if you want to learn more about this place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This RedLevel at Gran Meliá Palacio de Isora - Adults Only in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “RedLevel at Gran Meliá Palacio de Isora - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Guest Services

Entertainment

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Fruit

Snack bar

Special diet meals (on request)

Restaurant

Wine/Champagne

Parking

Parking on site

Parking garage

Accessible parking

Electric vehicle charging station

Private Parking

Free parking

Parking

Activities

Private beach area

Archery

Hiking

Massage

Tennis equipment

Public Bath

Beach

Evening entertainment

Locker rooms

Themed dinners

Windsurfing

Spa lounge/Relaxation area

Canoeing

Diving

Hot tub/Jacuzzi

Beachfront

Cycling

Personal trainer

Live sports events (broadcast)

Happy hour

Live music/Performance

Sauna

Fishing

Aerobics

Massage chair

Spa facilities

General

Pet friendly

Adults only

Air conditioning

Facilities for disabled guests

Soundproof rooms

Elevator

Designated smoking area

Safe

Guest Services

Car rental

Concierge

Airport shuttle (additional charge)

Pet bowls

Daily housekeeping

24-hour front desk

Ironing service

Business center

Tour desk

Meeting/Banquet facilities

Hair/Beauty salon

Private check-in/out

Airport shuttle

Laundry

Room service

Currency exchange

Baggage storage

Suit press

Valet parking

Fax/Photocopying

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Sun deck

Garden

Security/Safety

Fire extinguishers

Smoke alarms

Key card access

24-hour security

Key access

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18 and the maximum age for check-in is 18

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

8.22

Location:

9.15

Staff:

9.38

Facilities:

9.21

Comfort:

9.49

Cleanliness:

9.49

Oksana

Apr 19, 2026 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Everything perfect!!!!!

Negative: Nothing

See All Reviews

Room Arrangement

Room Info	Facilities
Redlevel Villa with Private Pool Room Type: Villa Room Size: 400 m² 1 King bed(s) Bed	Food & Drink Fruit, Minibar, Tea/Coffee maker, Bottle of water Bathroom Additional bathroom, Toothbrush, Toilet, Conditioner, Bathtub, Towels, Guest bathroom, Hairdryer, Shampoo, Shower cap, Body soap, Slippers, Bathrobe, Spa tub, Toilet paper, Bidet, Shower, Free toiletries, Private bathroom General Laptop safe, Fire extinguisher, Ironing facilities, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Smoke Alarm, Private entrance, Iron, Safe Media & Technology Satellite channels, Flat-screen TV, Telephone, iPod dock Living Area Sitting area, Dining area, Sofa, Desk Bedroom Linens, Wardrobe or closet, Walk-in closet Internet Wireless internet Services Executive lounge access, Wake-up service Kitchen Dining table, Electric kettle, Coffee machine Outdoors Terrace, Private pool, Outdoor furniture, Outdoor dining area View Garden view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack Pool and Spa Pool towels Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool, Free newspapers and magazines in the executive lounge
RedLevel Junior Suite Large Terrace and Hot Tub Room Type: Double Room Size: 93 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Towels, Toothbrush, Shampoo, Toilet paper, Toilet, Bidet, Shower cap, Body soap, Slippers, Bathrobe, Conditioner, Hairdryer, Shower, Bathtub, Free toiletries, Private bathroom General Laptop safe, Ironing facilities, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Smoke Alarm, Iron, Safe Media & Technology Satellite channels, Flat-screen TV, Telephone, iPod dock Activities Hot tub Living Area Sitting area, Sofa Internet Wireless internet Services Executive lounge access, Wake-up service Kitchen Dining table, Electric kettle, Coffee machine Bedroom Linens, Wardrobe or closet Outdoors Terrace, Outdoor furniture Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack Pool and Spa Pool towels Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool, Free newspapers and magazines in the executive lounge
Red Level Junior Suite Front Ocean View with Whirlpool Room Type: Double Room Size: 54 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Towels, Toothbrush, Shampoo, Toilet paper, Toilet, Bidet, Shower cap, Body soap, Slippers, Bathrobe, Conditioner, Hairdryer, Shower, Bathtub, Free toiletries, Private bathroom General Laptop safe, Ironing facilities, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Smoke Alarm, Iron, Safe Media & Technology Satellite channels, Flat-screen TV, Telephone, iPod dock Activities Hot tub Outdoors Outdoor furniture, Balcony Living Area Sitting area, Sofa Internet Wireless internet Services Executive lounge access, Wake-up service Kitchen Dining table, Electric kettle, Coffee machine Bedroom Linens, Wardrobe or closet View Sea view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack Pool and Spa Pool towels Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool, Free newspapers and magazines in the executive lounge
Red Level Junior Suite Ocean Partial View with Whirlpool Room Type: Double Room Size: 54 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Towels, Toothbrush, Shampoo, Toilet paper, Toilet, Bidet, Shower cap, Body soap, Slippers, Bathrobe, Conditioner, Hairdryer, Shower, Bathtub, Free toiletries, Private bathroom General Laptop safe, Ironing facilities, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Smoke Alarm, Iron, Safe Media & Technology Satellite channels, Flat-screen TV, Telephone, iPod dock Activities Hot tub Outdoors Outdoor furniture, Balcony Living Area Sitting area, Sofa Internet Wireless internet Services Executive lounge access, Wake-up service Kitchen Dining table, Electric kettle, Coffee machine Bedroom Linens, Wardrobe or closet View Sea view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack Pool and Spa Pool towels Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool, Free newspapers and magazines in the executive lounge
Red Level Junior Suite Front Ocean View Room Type: Double Room Size: 54 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Towels, Toothbrush, Shampoo, Toilet paper, Toilet, Bidet, Shower cap, Body soap, Slippers, Bathrobe, Conditioner, Hairdryer, Shower, Bathtub, Free toiletries, Private bathroom General Laptop safe, Ironing facilities, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Smoke Alarm, Iron, Safe Media & Technology Satellite channels, Flat-screen TV, Telephone, iPod dock Outdoors Outdoor furniture, Balcony Living Area Sitting area, Sofa Internet Wireless internet Services Executive lounge access, Wake-up service Kitchen Dining table, Electric kettle, Coffee machine Bedroom Linens, Wardrobe or closet View Sea view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack Pool and Spa Pool towels
Red Level Junior Suite Ocean Partial View Room Type: Double Room Size: 54 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Towels, Toothbrush, Shampoo, Toilet paper, Toilet, Bidet, Shower cap, Body soap, Slippers, Bathrobe, Conditioner, Hairdryer, Shower, Bathtub, Free toiletries, Private bathroom General Laptop safe, Ironing facilities, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Smoke Alarm, Iron, Safe Media & Technology Satellite channels, Flat-screen TV, Telephone, iPod dock Outdoors Outdoor furniture, Balcony Living Area Sitting area, Sofa Internet Wireless internet Services Executive lounge access, Wake-up service Kitchen Dining table, Electric kettle, Coffee machine Bedroom Linens, Wardrobe or closet View Sea view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack Pool and Spa Pool towels Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool, Free newspapers and magazines in the executive lounge
Red Level Master Suite Ocean View with Terrace Bathtub Room Type: Suite Room Size: 85 m² 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Towels, Additional bathroom, Toothbrush, Shampoo, Toilet paper, Toilet, Guest bathroom, Bidet, Shower cap, Body soap, Slippers, Bathrobe, Conditioner, Hairdryer, Shower, Bathtub, Free toiletries, Private bathroom General Laptop safe, Ironing facilities, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Smoke Alarm, Iron, Safe Media & Technology Satellite channels, Flat-screen TV, Telephone, iPod dock Outdoors Outdoor furniture, Balcony Living Area Sitting area, Sofa Services Executive lounge access, Wake-up service Kitchen Dining table, Electric kettle, Coffee machine Bedroom Linens, Wardrobe or closet View Sea view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack Pool and Spa Pool towels
Red Level Junior Suite Room Type: Double Room Size: 49 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Towels, Toothbrush, Shampoo, Toilet paper, Toilet, Bidet, Shower cap, Body soap, Slippers, Bathrobe, Conditioner, Hairdryer, Shower, Bathtub, Free toiletries, Private bathroom General Laptop safe, Ironing facilities, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Smoke Alarm, Iron, Safe Media & Technology Satellite channels, Flat-screen TV, Telephone, iPod dock Outdoors Outdoor furniture, Balcony Living Area Sitting area, Sofa Services Executive lounge access, Wake-up service Kitchen Dining table, Electric kettle, Coffee machine Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack Pool and Spa Pool towels

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

No, this Alcala hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $1,108 per night with includes Pet Friendly, Private Beach, Spa, Guest Services, Hot Tub, Designated Smoking Area, Balcony/Terrace, Accessibility, Transportation/Shuttle, Business Services, Entertainment, Laundry, Parking, View, Ocean View, Oceanfront, EV Charge Station, Sports/Activities, Wheelchair Accessible, Security/Safety, Wellness Facilities, Restaurant, Internet, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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