Residence Inn by Marriott Winston-Salem Hanes Mall | Hotel in Winston-Salem

| 8.6 (410 Reviews) |  1 Bathroom
Winston - Salem Hotel | Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel in Winston - Salem, Winston-Salem

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
Residence Inn by Marriott Winston-Salem Hanes Mall offers 108 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Hair dryer
  • Soap
  • Towels
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Double sofa bed
  • Energy-saving switches
  • Desk chair
  • Phone
  • Recycling
  • Iron/ironing board
  • Laptop-friendly workspace
  • Desk
Breakfast
  • Coffee/tea in common area(s)
  • Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • Kitchenette
  • Stovetop
  • Freezer
  • Coffee/tea maker
  • Cleaning supplies
  • Microwave
  • Cookware/dishes/utensils
  • Refrigerator
  • Paper towels
  • Dishwasher
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible pool
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible path of travel
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible parking
  • Height-adjustable showerhead
Activities
  • Mini golf
  • Seasonal outdoor pool
  • Fitness center
Entertainment
  • Cable channels
  • Premium channels
  • 32-inch TV
General
  • Computer station
  • Conference space (825 square feet)
  • Elevator
  • Front-desk safe
  • Banquet hall
  • English
  • Fireplace in lobby
  • Smoke-free property
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • TV in lobby
Guest Services
  • Kitchenette
  • Seasonal outdoor pool
  • Sofa bed
  • Microwave
  • Refrigerator
  • Mini golf
  • Laundry facilities
  • Free cribs/infant beds
  • Housekeeping (weekly)
  • Free grocery shopping service
  • 24-hour front desk
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Picnic area
  • BBQ grill(s)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 4 am express check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet fee: usd 50 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 50 per accommodation (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Vicki
May 15, 2026 11:34:55 PM
Review Score:   4
Summary: The hotel is nice. However the staff was less than helpful on this stay.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 Bedroom
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom

General

Shower only, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio Suite, Multiple Beds
Room Size: m2
3 Queen Beds and Double Sofa Bed
Studio Suite, Multiple Beds

General

Number of bedrooms - 1, Shower only, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Studio Suite, Multiple Beds (Hearing Accessible)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Studio Suite, Multiple Beds (Hearing Accessible)

General

Shower/tub combination, Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Studio Suite, Multiple Beds (Mobility Accessible, Tub)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Studio Suite, Multiple Beds (Mobility Accessible, Tub)

General

Shower/tub combination, Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)
Room Size: m2
2 King Bed and Double Sofa Bed
Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

General

Number of bedrooms - 1, Shower only, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)
Room Size: m2
2 King Bed and Double Sofa Bed
Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

General

Shower/tub combination, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
Room Size: m2
2 King Bed and Double Sofa Bed
Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

General

Shower/tub combination, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)
Room Size: m2
2 King Bed and Double Sofa Bed
Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

General

Number of living rooms 0, Shower/tub combination, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio Suite, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Studio Suite, 1 King Bed with Sofa bed

General

Number of bedrooms - 1, Shower only, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

General

Number of bedrooms - 1, Shower only, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (Hearing Accessible)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom (Hearing Accessible)

General

Number of bedrooms - 1, Shower only, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (Mobility Accessible, Tub)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom (Mobility Accessible, Tub)

General

Shower/tub combination, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Winston - Salem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Winston - Salem hotel?

Check-in time for Winston - Salem hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Winston - Salem hotel have a swimming pool?

Yes, this Winston - Salem hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winston - Salem hotel?

Best-rates for the Winston - Salem hotel starts from $182 per night with includes Entertainment, Parking, Pool, Accessibility, Fireplace/Heating, Breakfast, Kitchen, TV, Balcony/Terrace, Wellness Facilities, Child Friendly, Laundry, Wheelchair Accessible, Security/Safety, Business Services, Bedding/Linens, Internet, Air Conditioner, Guest Services, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Winston - Salem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winston - Salem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winston - Salem hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winston - Salem hotel?

Based on the information reported by the owner or manager, the Winston - Salem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winston - Salem hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD182
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