The Chester Grosvenor | Hotel in Chester

| 8.8 (5430 Reviews) |  6 Bathrooms  14 Guests
Chester Hotel | The Chester Grosvenor

Hotel in Chester

This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

The Chester Grosvenor is located in Chester.

This 66 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, Wellness Facilities, and several others. This is a 5 star rated property and has over 5430 reviews with the average score of 8.8 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 66 Bedrooms Hotel if you want to learn more about this place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This The Chester Grosvenor in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Chester Grosvenor”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Coffee house on site
  • Breakfast in the room
  • Bar
  • Restaurant
  • Special diet meals (on request)
Parking
  • Parking on site
  • Parking
Activities
  • Neck massage
  • Head massage
  • Massage
  • Spa
  • Foot massage
  • Back massage
  • Full-body massage
  • Hand massage
General
  • Facilities for disabled guests
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Heating
Guest Services
  • Suit press
  • Currency exchange
  • Dry cleaning
  • Laundry
  • Fax/Photocopying
  • Baggage storage
  • Meeting/Banquet facilities
  • Packed lunches
  • Concierge
  • Room service
  • Daily housekeeping
  • Ironing service
  • 24-hour front desk
  • Express check-in/out
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Arkle is open thursday to saturday inclusive, please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus gbp100.00 for any extras taken. mastercard debit cards, maestro or visa electron cannot be pre-authorized, the spa is open thursday to monday only, please note that the thermal suite in the spa is available to the guests for an extra charge of gbp 35 per room, for the duration of your stay, please note that payment must be from the original card used to make the booking, car parking charges when using the grosvenor shopping center car park are £15.00 per 24 hours.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.21
Location:
9.74
Staff:
9.36
Facilities:
8.85
Comfort:
9.35
Cleanliness:
9.26
Sarah
Mar 30, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Business Traveler
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed

Bathroom

Bathrobe, Private bathroom, Hairdryer, Shower, Free toiletries, Bathtub, Slippers, Toilet paper, Toilet, Towels, Bathtub or shower

General

Iron, Air conditioning, Safe, Ironing facilities, Smoke Alarm, Carpeted, Tile/Marble floor, Suit press, Heating

Media & Technology

TV, Telephone, Cable channels

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Executive Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Bathroom

Bathrobe, Private bathroom, Hairdryer, Shower, Free toiletries, Bathtub, Slippers, Toilet paper, Toilet, Towels, Bathtub or shower

General

Iron, Air conditioning, Safe, Ironing facilities, Smoke Alarm, Interconnecting room(s) available, Carpeted, Tile/Marble floor, Suit press, Heating

Media & Technology

TV, Telephone, Cable channels

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Deluxe Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Deluxe Room

Bathroom

Bathrobe, Private bathroom, Hairdryer, Shower, Free toiletries, Bathtub, Slippers, Toilet paper, Toilet, Towels, Bathtub or shower

General

Iron, Air conditioning, Safe, Ironing facilities, Smoke Alarm, Carpeted, Tile/Marble floor, Suit press, Heating

Media & Technology

TV, Telephone, Cable channels

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Classic Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed

Bathroom

Bathrobe, Private bathroom, Hairdryer, Shower, Free toiletries, Bathtub, Slippers, Toilet paper, Toilet, Towels, Bathtub or shower

General

Iron, Air conditioning, Safe, Ironing facilities, Smoke Alarm, Carpeted, Tile/Marble floor, Suit press, Heating

Media & Technology

TV, Telephone, Cable channels

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers
Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Suite

Bathroom

Bathrobe, Private bathroom, Hairdryer, Shower, Guest bathroom, Free toiletries, Bathtub, Slippers, Toilet paper, Walk-in shower, Toilet, Towels, Bathtub or shower

General

Iron, Air conditioning, Safe, Ironing facilities, Smoke Alarm, Carpeted, Tile/Marble floor, Suit press, Heating

Media & Technology

TV, Telephone, Cable channels

Living Area

Sitting area, Dining area, Desk

Bedroom

Walk-in closet, Wardrobe or closet, Linens

Services

Wake-up service

Kitchen

Wine glasses, Dining table

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Safety features

Air purifiers
Superior King Room
Room Type: Double
Room Size: 36 m2
1 Queen bed(s) Bed
Superior King Room

Bathroom

Bathrobe, Private bathroom, Hairdryer, Shower, Free toiletries, Bathtub, Slippers, Toilet paper, Toilet, Towels, Bathtub or shower

General

Iron, Air conditioning, Safe, Ironing facilities, Smoke Alarm, Carpeted, Tile/Marble floor, Suit press, Heating

Media & Technology

TV, Telephone, Cable channels

Living Area

Sofa, Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Clothes rack

Food & Drink

Bottle of water, Chocolate/Cookies

Kitchen

Wine glasses

Safety features

Air purifiers

FAQ's

Is this The Chester Grosvenor pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Chester Grosvenor?

Check-in time for The Chester Grosvenor starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Chester Grosvenor have a swimming pool?

No, this The Chester Grosvenor does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Chester Grosvenor?

Best-rates for the The Chester Grosvenor starts from $268 per night with includes Child Friendly, Laundry, Air Conditioner, Wheelchair Accessible, Accessibility, Security/Safety, Restaurant, Entertainment, Breakfast, Wellness Facilities, Spa, Guest Services, Internet, Business Services, Fireplace/Heating, Parking, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Chester Grosvenor a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Chester Grosvenor wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Chester Grosvenor is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Chester Grosvenor?

Based on the information reported by the owner or manager, the The Chester Grosvenor indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Chester Grosvenor?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD268
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