The Chester Grosvenor | Hotel in Chester

| 8.8 (5489 Reviews) |  6 Bathrooms  14 Guests
Chester Hotel | The Chester Grosvenor

Hotel in Chester

This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

The Chester Grosvenor is located in Chester.

This 66 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Entertainment, Fireplace/Heating, and several others. This is a 5 star rated property and has over 5489 reviews with the average score of 8.8 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 66 Bedrooms Hotel if you want to learn more about this place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This The Chester Grosvenor in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Chester Grosvenor”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Wine/Champagne
  • Bar
  • Restaurant
  • Coffee house on site
  • Breakfast in the room
Parking
  • Parking on site
  • Parking
Activities
  • Head massage
  • Spa
  • Massage
  • Full-body massage
  • Back massage
  • Foot massage
  • Neck massage
  • Hand massage
General
  • Non-smoking rooms
  • Wifi in all areas
  • Safe
  • Facilities for disabled guests
  • Elevator
  • Smoke-free property
  • Heating
  • Air conditioning
Guest Services
  • Currency exchange
  • Packed lunches
  • Concierge
  • Meeting/Banquet facilities
  • Suit press
  • 24-hour front desk
  • Laundry
  • Fax/Photocopying
  • Baggage storage
  • Room service
  • Ironing service
  • Express check-in/out
  • Dry cleaning
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Process in place to check health of guests
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Arkle is open thursday to saturday inclusive, please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus gbp100.00 for any extras taken. mastercard debit cards, maestro or visa electron cannot be pre-authorized, the spa is open thursday to monday only, please note that the thermal suite in the spa is available to the guests for an extra charge of gbp 35 per room, for the duration of your stay, please note that payment must be from the original card used to make the booking, car parking charges when using the grosvenor shopping center car park are £15.00 per 24 hours.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.21
Location:
9.74
Staff:
9.36
Facilities:
8.85
Comfort:
9.35
Cleanliness:
9.26
Roger
Dec 30, 2025 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Extended Group
Travel Purpose: leisure
Summary: Excellent, staff were all very attentive and pleasant, Thank You all, especially Andy and Kevin
See All Reviews

Room Arrangement

Room Info Facilities
Business Traveler
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed

Bathroom

Bathtub, Free toiletries, Shower, Toilet paper, Bathtub or shower, Bathrobe, Slippers, Towels, Toilet, Private bathroom, Hairdryer

General

Carpeted, Tile/Marble floor, Smoke Alarm, Suit press, Heating, Safe, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Chocolate/Cookies, Bottle of water

Kitchen

Wine glasses

Safety features

Air purifiers
Executive Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Bathroom

Bathtub, Free toiletries, Shower, Toilet paper, Bathtub or shower, Bathrobe, Slippers, Towels, Toilet, Private bathroom, Hairdryer

General

Carpeted, Tile/Marble floor, Smoke Alarm, Suit press, Heating, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Chocolate/Cookies, Bottle of water

Kitchen

Wine glasses

Safety features

Air purifiers
Deluxe Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Deluxe Room

Bathroom

Bathtub, Free toiletries, Shower, Toilet paper, Bathtub or shower, Bathrobe, Slippers, Towels, Toilet, Private bathroom, Hairdryer

General

Carpeted, Tile/Marble floor, Smoke Alarm, Suit press, Heating, Safe, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Chocolate/Cookies, Bottle of water

Kitchen

Wine glasses

Safety features

Air purifiers
Classic Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed

Bathroom

Bathtub, Free toiletries, Shower, Toilet paper, Bathtub or shower, Bathrobe, Slippers, Towels, Toilet, Private bathroom, Hairdryer

General

Carpeted, Tile/Marble floor, Smoke Alarm, Suit press, Heating, Safe, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Chocolate/Cookies, Bottle of water

Kitchen

Wine glasses

Safety features

Air purifiers
Suite
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
Suite

Bathroom

Bathtub, Free toiletries, Shower, Toilet paper, Bathtub or shower, Walk-in shower, Bathrobe, Slippers, Guest bathroom, Towels, Toilet, Private bathroom, Hairdryer

General

Carpeted, Tile/Marble floor, Smoke Alarm, Suit press, Heating, Safe, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV

Living Area

Dining area, Desk, Sitting area

Bedroom

Wardrobe or closet, Walk-in closet, Linens

Services

Wake-up service

Kitchen

Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Chocolate/Cookies, Bottle of water

Safety features

Air purifiers
Superior King Room
Room Type: Double
Room Size: 36 m2
1 Queen bed(s) Bed
Superior King Room

Bathroom

Bathtub, Free toiletries, Shower, Toilet paper, Bathtub or shower, Bathrobe, Slippers, Towels, Toilet, Private bathroom, Hairdryer

General

Carpeted, Tile/Marble floor, Smoke Alarm, Suit press, Heating, Safe, Ironing facilities, Iron, Air conditioning

Media & Technology

Cable channels, Telephone, TV

Living Area

Sofa, Desk, Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Chocolate/Cookies, Bottle of water

Kitchen

Wine glasses

Safety features

Air purifiers
Check Hotel Availability
Nightly rates from:
USD221
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