The Diamond Retreat | House in Purley

| 5.0 (3 Reviews) |   Pet Friendly   5 Bedrooms  3 Bathrooms  8 Guests
Purley House | The Diamond Retreat

5 Bedroom House in Purley

7.7 miles from Crystal Palace Park in Purley, The Diamond Retreat offers accommodations with access to a hot tub. Guests can benefit from a patio and an outdoor fireplace. The vacation home also provides free Wifi, free private parking, and facilities for disabled guests. Providing a terrace and mountain views, the spacious vacation home includes 5 bedrooms, a living room, flat-screen TV, an equipped kitchen, and 3 bathrooms with a walk-in shower and a hot tub. Towels and bed linen are featured in the vacation home. This vacation home is allergy-free and non-smoking. You can play table tennis and darts at the vacation home, and the area is popular for cycling and hiking. A car rental service is available at The Diamond Retreat. Nonsuch Park is 7.9 miles from the accommodation, while Colliers Wood Tube Station is 8.2 miles from the property. London Gatwick Airport is 17 miles away, and the property offers a paid airport shuttle service.

The Diamond Retreat is located in Purley.

This 5 Bedrooms House is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Barbecue/Outdoor Cooking, Internet, Pet Friendly, and several others. This is a 4 star rated property and has over 3 reviews with the average score of 5 . Coming to Purley and needing a place to stay? Be it for work or for leisure, consider staying at this House for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms House if you want to learn more about this place in Purley. These details are authentic, as they are provided by our partner, booking.com.

This The Diamond Retreat in Purley is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Diamond Retreat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this House, please let us know.

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Amenities

Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Parking
  • Private Parking
  • Free parking
  • Parking on site
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Tennis court
  • Cycling
  • Darts
  • Ping-pong
  • Golf course (within 2 miles)
  • Hot tub/Jacuzzi
  • Hiking
Entertainment
  • Board games/Puzzles
General
  • Pet friendly
  • Non-smoking rooms
  • Smoke-free property
  • Designated smoking area
  • Wifi in all areas
  • Family rooms
  • Heating
  • Facilities for disabled guests
Guest Services
  • Airport shuttle
  • Private check-in/out
  • Car rental
  • Ironing service
  • Dry cleaning
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Garden
  • Picnic area
  • BBQ facilities
  • Outdoor furniture
  • Sun deck
  • Outdoor fireplace
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Fire extinguishers
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach umbrellas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Tan
Jan 20, 2026 08:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: I was informed that the house was very clean and very spacious
Negative: I booked this property for my work team and the entire experience was stressful from start to finish. First issue: false advertising. The listing shows a hot tub and outdoor amenities with no mention of extra charges. When I asked, I was told there were fees for the “jacuzzi” and BBQ, even though there is no jacuzzi/hot tub on the property at all. I sent screenshots showing this, and the host admitted the information “may not be listed clearly,” which is unacceptable. Second issue: communication was unprofessional. The host refused to answer the phone all day but replied instantly on WhatsApp. Every time I asked for a call, I was told “message only,” even though they were clearly available. This caused huge concern as my team were arriving after a long workday. Third issue: chaotic check‑in. I had to provide repeated ID copies (mine, the guest’s, plus a selfie outside the property). Despite paying the £495 deposit immediately, they still refused to give the key code in advance. I explained several times that my team could be left waiting outside — the host still wouldn’t help. Fourth issue: hidden fees & contradictions. The host introduced a security deposit mid‑conversation (not listed on Booking.com). They constantly contradicted themselves about hot tub setup, weather, charges, and phone availability, making everything more confusing and time‑consuming. Overall: This was one of the most stressful check‑in processes I’ve ever managed — misleading listing, hidden charges, refusal to talk, slow responses, unnecessary ID demands, and no willingness to reassure or support guests. I would not book this property again and recommend Booking.com review the accuracy of the listing.
Summary: False Advertising & Extremely Poor Communication – Avoid
See All Reviews

Room Arrangement

Room Info Facilities
Five-Bedroom House
Room Type: Vacation Home
Room Size: 279 m2
1 Full bed(s) Bed
1 Full bed(s) Bed
1 Full bed(s) Bed
1 Twin bed(s) Bed
1 Twin bed(s) Bed
Five-Bedroom House

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Free toiletries, Bathtub or shower, Shampoo, Body soap, Guest bathroom, Conditioner, Bathtub, Shower, Private bathroom, Toilet paper, Walk-in shower

Media & Technology

Streaming service (like Netflix), TV, Flat-screen TV

Activities

Hot tub

General

Carpeted, Smoke Alarm, Hardwood or parquet floors, Ironing facilities, Trash cans, Hypoallergenic, Iron, Heating, Private entrance, Key access

Kitchen

Dishwasher, Dining table, Washing machine, Oven, Toaster, Cleaning products, Kitchen, Stovetop, Microwave, Refrigerator, Wine glasses, Dryer, Electric kettle

Living Area

Dining area, Desk, Sofa, Sitting area

Outdoors

Terrace, Patio, Barbecue, Outdoor furniture, Outdoor dining area

View

Quiet street view, Garden view, Mountain view, View

Bedroom

Linens, Wardrobe or closet

Accessibility

Roll-in shower, Upper floors accessible by stairs only

Building Characteristics

Detached

Room Amenities

Socket near the bed, Clothes rack, Hypoallergenic pillow, Drying rack for clothing

Entertainment & Family Services

Board games/puzzles
Check House Availability
Nightly rates from:
USD459
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