The Lensbury Resort | Hotel in Richmond upon Thames

| 7.8 (2983 Reviews) |  6 Bathrooms  13 Guests
Richmond-upon-Thames Hotel | The Lensbury Resort

Hotel in Richmond-upon-Thames, Richmond upon Thames

On the banks of the River Thames and surrounded by 25 acres of beautiful grounds, the 4-star The Lensbury Resort has an award-winning spa. Located just 10 minutes’ drive from Hampton Court Palace, this hotel offers modern, rooms with attached bathroom with a flat-screen TV. The ground floor Restaurant and Bar areas offer an elegant and traditional setting, with floor to ceiling windows overlooking the Thames and a bright conservatory and outside eating area. The Restaurant offers a brasserie-style menu with plenty of choice. Guests can also relax in the Bar and Lounge areas, either watching the latest sports programs on large flat-screen TV’s, catching up with friends and colleagues, or reading the daily news beside an open fire. There is a relaxation thermal spa area on the poolside with large mixed sauna and steam rooms. There is also a 25-yard indoor pool, 19 tennis courts, 2 squash courts and an indoor and outdoor children’s play area. Teddington Rail Station is a 5-minute drive, Twickenham Stadium is within 10 minutes drive of this hotel and Kew Gardens is a 15-minute car journey away.

The Lensbury Resort is located in Richmond upon Thames.

This 155 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Guest Services, Laundry, and several others. This is a 4 star rated property and has over 2983 reviews with the average score of 7.8 . Coming to Richmond upon Thames and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 155 Bedrooms Hotel if you want to learn more about this place in Richmond upon Thames. These details are authentic, as they are provided by our partner, booking.com.

This The Lensbury Resort in Richmond upon Thames is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Lensbury Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Kids' meals
  • Restaurant
  • Wine/Champagne
  • Bar
  • Coffee house on site
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Free parking
Activities
  • Manicure
  • Locker rooms
  • Racquetball
  • Water sports facilities on site
  • Pedicure
  • Canoeing
  • Indoor pool
  • Playground
  • Steam room
  • Fitness
  • Beauty services
  • Massage
  • Tennis equipment
  • Fitness center
  • Spa
  • Game room
  • Spa lounge/Relaxation area
  • Makeup services
  • Waxing services
  • Tennis court
  • Aerobics
  • Spa facilities
  • Sauna
  • Fitness classes
  • Facial treatments
  • Spa/Wellness packages
  • Yoga classes
  • Body treatments
  • Golf course (within 2 miles)
  • Indoor pool (year-round)
  • Personal trainer
  • Body scrub
Entertainment
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Facilities for disabled guests
  • Family rooms
  • Smoke-free property
  • Safe
  • Heating
  • Elevator
  • Non-smoking rooms
  • Wifi in all areas
  • Air conditioning
Guest Services
  • Private check-in/out
  • Baggage storage
  • Dry cleaning
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Business center
  • Laundry
  • Daily housekeeping
  • 24-hour front desk
  • Room service
  • Fax/Photocopying
  • Ironing service
  • Concierge
  • Express check-in/out
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor furniture
  • Sun deck
  • Picnic area
  • Terrace
  • BBQ facilities
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Cashless payment available
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

When booking more than 5 rooms, different policies and additional supplements will apply, the lensbury is currently undergoing an exciting improvement program which includes a renovation to our main restaurant and bar. during these works, and while these spaces are closed, disruption will be kept to a minimum, with breakfast and dinner served in our recently refurbished dunbar lounge during this time.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, bar is closed from 2026-08-31 until 2026-03-09

Reviews

Value for money:
7.18
Location:
8.78
Staff:
8.33
Facilities:
8.09
Comfort:
8.07
Cleanliness:
8.09
Susan
Mar 26, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Fabulous position, all the facilities and very comfortable room.
Negative: Difficult as undergoing refurbishment so space for hotel guests was very limited. Having said that the staff were courteous and did their absolute best to make our stay pleasant.
Summary: Very good, a lovely place to stay and looking forward to returning when the refurbishment is complete!
See All Reviews

Room Arrangement

Room Info Facilities
Standard Single Room
Room Type: Single
Room Size: 7 m2
1 Twin bed(s) Bed
Standard Single Room

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Toilet paper, Shampoo, Shower cap, Private bathroom, Body soap, Hairdryer, Towels, Bathrobe, Toilet, Free toiletries

General

Carpeted, Smoke Alarm, Key card access, Safe, Heating, Laptop safe, Trash cans, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV, Radio

Services

Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Non-feather pillow

Accessibility

Accessible by elevator
Standard Double Room
Room Type: Double
Room Size: 9 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Toilet paper, Shampoo, Shower cap, Private bathroom, Body soap, Hairdryer, Towels, Bathrobe, Toilet, Free toiletries

General

Carpeted, Smoke Alarm, Key card access, Safe, Heating, Laptop safe, Trash cans, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV, Radio

Services

Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room amenities

Non-feather pillow

Accessibility

Accessible by elevator
Deluxe Family Room
Room Type: Family
Room Size: 30 m2
2 Queen bed(s) Bed
Deluxe Family Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shower, Toilet paper, Shampoo, Bathtub, Shower cap, Private bathroom, Body soap, Hairdryer, Bathtub or shower, Bathrobe, Toilet, Free toiletries

General

Ironing facilities, Carpeted, Smoke Alarm, Key card access, Safe, Heating, Laptop safe, Trash cans, Air conditioning, Iron

Media & Technology

TV, Telephone, Flat-screen TV, Radio

Services

Wake-up service/Alarm clock

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Desk, Sofa

View

Garden view, View, River view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room amenities

Non-feather pillow, Feather pillow

Accessibility

Accessible by elevator
Deluxe Queen Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Toilet paper, Shampoo, Shower cap, Private bathroom, Body soap, Hairdryer, Towels, Bathrobe, Toilet, Free toiletries

General

Ironing facilities, Carpeted, Smoke Alarm, Key card access, Safe, Heating, Laptop safe, Trash cans, Air conditioning, Iron

Media & Technology

Radio, iPod dock, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Desk, Sofa

View

Garden view, View, River view

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room amenities

Non-feather pillow, Adapter, Feather pillow

Accessibility

Accessible by elevator
Standard Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Toilet paper, Shampoo, Shower cap, Private bathroom, Body soap, Hairdryer, Towels, Toilet, Free toiletries

General

Carpeted, Smoke Alarm, Key card access, Safe, Trash cans, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Non-feather pillow

Accessibility

Accessible by elevator
Suite
Room Type: Suite
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Toilet paper, Shampoo, Shower cap, Private bathroom, Body soap, Hairdryer, Towels, Toilet, Free toiletries

General

Ironing facilities, Carpeted, Smoke Alarm, Key card access, Safe, Trash cans, Air conditioning, Iron

Media & Technology

Telephone, DVD player, Flat-screen TV, TV, Blu-ray player

Services

Wake-up service/Alarm clock

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Desk, Sofa, Sitting area

Bedroom

Linens, Wardrobe or closet

Room amenities

Non-feather pillow, Feather pillow

Accessibility

Accessible by elevator

FAQ's

Is this The Lensbury Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Lensbury Resort?

Check-in time for The Lensbury Resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Lensbury Resort have a swimming pool?

Yes, this The Lensbury Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Lensbury Resort?

Best-rates for the The Lensbury Resort starts from $165 per night with includes Laundry, Air Conditioner, Wheelchair Accessible, Restaurant, Toiletries, Entertainment, Parking, Security/Safety, Sports/Activities, Fireplace/Heating, Internet, Pool, Private Pool, Balcony/Terrace, Spa, Bar, Barbecue/Outdoor Cooking, Child Friendly, View, Accessibility, Business Services, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Lensbury Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Lensbury Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Lensbury Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Lensbury Resort?

Based on the information reported by the owner or manager, the The Lensbury Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Lensbury Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD165
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