Is this DoubleTree by Hilton Chester pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at DoubleTree by Hilton Chester?

Check-in time for DoubleTree by Hilton Chester starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the DoubleTree by Hilton Chester have a swimming pool?

Yes, this DoubleTree by Hilton Chester has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Chester?

Best-rates for the DoubleTree by Hilton Chester starts from $126 per night with includes Entertainment, Child Friendly, Air Conditioner, Wheelchair Accessible, Guest Services, Fireplace/Heating, Internet, Accessibility, Security/Safety, EV Charge Station, Breakfast, Parking, Private Pool, Restaurant, Bar, Hot Tub, Laundry, Pool, View, Business Services, Sports/Activities, Toiletries, Designated Smoking Area, TV, Balcony/Terrace, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is DoubleTree by Hilton Chester a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Chester wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Chester is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Chester?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Chester indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Chester?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

DoubleTree by Hilton Chester | Hotel in Chester

| 8.1 (3394 Reviews) | 10 Bathrooms 26 Guests

Hoole Hotel | DoubleTree by Hilton Chester

Hotel in Hoole, Chester

Doubletree by Hilton Chester is set in an 18th-century manor house with 12 acres of landscaped gardens. The hotel is just outside Chester, a 2-minute drive from the M53 motorway. Free WiFi and on-site parking are provided. Guests who book a spa package can relax in the aroma steam room, glass-fronted sauna or hot tub, and indulge in treatments in the candlelit beauty rooms. The spa features 2 swimming pools and a gym. Each of the 4-star bedrooms has a flat-screen LCD TV with on-demand movies. All rooms feature an private bathroom with quality toiletries, air conditioning and a work desk. The Garden Room and Terrace offers cocktails and light meals, and there is also a lounge bar. DoubleTree by Hilton Chester is a 5-minute drive from Chester Zoo and Chester Racecourse is a 10-minute drive away. Liverpool John Lennon Airport is 23 miles from the hotel

DoubleTree by Hilton Chester is located in Chester.

This 218 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Spa, Entertainment, and several others. This is a 4 star rated property and has over 3394 reviews with the average score of 8.1 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 218 Bedrooms Hotel if you want to learn more about this place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This DoubleTree by Hilton Chester in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Chester”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Kids' meals

Special diet meals (on request)

Breakfast in the room

Wine/Champagne

Parking

Parking

Private Parking

Parking on site

Electric vehicle charging station

Accessible parking

Free parking

Accessibility

Wheelchair accessible

Activities

Spa/Wellness packages

Body wrap

Pedicure

Fitness center

Facial treatments

Body scrub

Indoor pool (year-round)

Turkish/Steam Bath

Manicure

Body treatments

Hot tub/Jacuzzi

Fitness

Fitness classes

Spa facilities

Personal trainer

Waxing services

Makeup services

Sauna

Indoor pool

Massage

Locker rooms

Beauty services

Steam room

Spa lounge/Relaxation area

General

Heating

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Elevator

Family rooms

Safe

Wifi in all areas

Smoke-free property

Guest Services

Room service

Packed lunches

Baggage storage

Shared lounge/TV area

Meeting/Banquet facilities

24-hour front desk

Express check-in/out

Fax/Photocopying

Concierge

Laundry

Dry cleaning

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Picnic area

Outdoor furniture

Sun deck

Security/Safety

Key card access

CCTV outside property

Smoke alarms

CCTV in common areas

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note that access to the spa is only available to guests who have booked a spa package. please also note that the pool area and spa are adults-only, cots are available on request.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.64

Location:

8.78

Staff:

8.77

Facilities:

8.3

Comfort:

8.57

Cleanliness:

8.57

Joe

Dec 12, 2025 08:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Beautiful hotel in a nice location, perfect for visiting Chester without staying right in the centre. The staff were all really friendly and helpful, everything was clean, and it was good value for money.

Negative: Very minor, but no biscuits the tea and coffee in the room. It’s such a small thing but it’s nice to sit down for a break when checking in after a long journey. The breakfast was good, but very busy and the coffee machines were flakey and needed staff intervention but it took a while to flag someone down to fix it.

Summary: Great hotel, lovely location and great value for the price!

See All Reviews

Room Arrangement

Room Info	Facilities
King Guest Room Room Type: Double Room Size: 12 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Shower, Towels, Toilet, Bathtub, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Flat-screen TV, Radio, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Physical distancing Single-room AC for guest accommodation
Twin Room with Shower Room Type: Double Room Size: 12 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Flat-screen TV, Radio, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Sitting area, Desk Bedroom Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Physical distancing Single-room AC for guest accommodation
Twin Guestroom Plus Room Type: Double Room Size: 13 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Flat-screen TV, Radio, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Physical distancing Single-room AC for guest accommodation
Family Junior Suite Room Type: Suite Room Size: 26 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator, Electric kettle Living Area Sofa, Desk Bedroom Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed Physical distancing Single-room AC for guest accommodation
Junior Suite with Sofa Bed Room Type: Suite Room Size: 24 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Coffee machine, Refrigerator, Electric kettle Living Area Sofa, Sitting area, Desk Bedroom Linens, Alarm clock Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed Physical distancing Single-room AC for guest accommodation
King Room - Mobility Access Room Type: Double Room Size: 24 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Flat-screen TV, Radio, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs Accessibility Adapted bath, Raised toilet, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Hearing accessible, Roll-in shower, Emergency cord in bathroom, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails Room Amenities Sofa bed Physical distancing Single-room AC for guest accommodation
Deluxe King Room Room Type: Double Room Size: 18 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker General Heating, Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Flat-screen TV, Radio, Telephone, TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Physical distancing Single-room AC for guest accommodation
Deluxe Family Room with Sofa Bed Room Type: Quad Room Size: 26 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Tea/Coffee maker General Heating, Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Bathroom Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Sitting area, Desk Bedroom Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Physical distancing Single-room AC for guest accommodation
Superior King Room Room Type: Double Room Size: 12 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker General Heating, Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Bathroom Body soap, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Physical distancing Single-room AC for guest accommodation
Superior Room with Garden View Room Type: Double Room Size: 12 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Shower, Towels, Toilet, Conditioner, Bathrobe, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom General Heating, Key card access, Air conditioning, Key access, Iron, Hypoallergenic, Carbon monoxide sources, Ironing facilities, Smoke Alarm, Safe, Laptop safe, Carbon monoxide detector Media & Technology Flat-screen TV, Radio, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs View Garden view