Horseshoe Hotel | Hotel in Whitby

| 8.0 (86 Reviews) | 1 Bathroom

Hotel in Egton, Whitby

Hotel in Whitby with a restaurant and a bar
A restaurant, a bar/lounge, and barbecue grills are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and multilingual staff assistance.
Housekeeping is not available.
Horseshoe Hotel offers 6 accommodations.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Balcony/Terrace

Security/Safety

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 8:30 pm early check-in subject to availability

Check-out

Check-out before 10:00 am

Child Policy

Children are welcome.

Pet Policy

Pets allowed service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Margaret

Jan 5, 2026 07:47:30 PM

Review Score: 4

Summary: The hotel was shabby. There was no heating when we arrived, a coal fire in bar. Our room had no working radiators. Bathroom was freezing. Two oil filled portable radiators were in room, tripping hazard. One window pane didn't fit so space wafted cold air in. We stuffed it with toilet paper. Carpet by door not fitted correctly, trip hazard. We mentioned above to lady on duty Saturday evening. She didn't seem interested other than saying radiators aren't working upstairs. Breakfast room was cold. First day not even a fire in the huge room which was very grim, huge and shabby. We were servd by the owner wearing a long padded duvet coat! Our breakfast was fine but quickly became cold. The second morning the fire was lit but you needed to stand over the fire to feel warm. We were served again by owner in her duvet coat. Coffee cold within two minutes. No apology was made for lack of heating, especially in bathroom. We resorted to placing oil heater to warm it up, fire hazard?. We then couldn't close the bathroom door and also had another tripping hazard. I tried to use the bath but the water was taking so long to heat up I gave up. So much water was being wasted. There was no comfortable place to sit in the room which was barely big enough for the double bed. In the bar there were only wooden chairs and a bench. No area where you could sit comfortably and perhaps read. Admittedly we were in the hotel during a seriously cold snap but that is no excuse for not informing us. Sad.

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FAQ's

Is this Horseshoe Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Horseshoe Hotel have a swimming pool?

No, this Horseshoe Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Horseshoe Hotel?

Best-rates for the Horseshoe Hotel starts from $137 per night with includes Entertainment, Internet, Parking, Balcony/Terrace, Security/Safety, Bar, Child Friendly, Restaurant, Guest Services, Breakfast, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Horseshoe Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Horseshoe Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Horseshoe Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Horseshoe Hotel?

Based on the information reported by the owner or manager, the Horseshoe Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Horseshoe Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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