Kimpton Clocktower by IHG | Hotel in Manchester
Hotel in Manchester City Centre, Manchester
With its striking clocktower and grand Victorian façade, Kimpton Clocktower is an icon of the Manchester city skyline. Just steps from the Palace Theater and a short stroll to the city’s best bars, eateries, and galleries, the hotel is perfectly placed for both work and play. Iconic venues like AO Arena, O2 Apollo, Co-Op Live, and Old Trafford are all within easy reach. Inside, rooms are spacious and stylish, with a modern edge—featuring premium beds, elegant bathrooms, luxe toiletries, and a delicious tuck box. The Refuge, an on-site bar & restaurant loved by guests and locals alike, is open daily from 10am until late. Food is served from midday until 9.45pm Monday-Saturday, with a delicious Sunday roast available from midday until 8.45pm on Sundays. Whether you’re visiting for business, a city break, or something in between, Kimpton Clocktower’s warm, fluff-free service ensures your stay feels personal and memorable. And for unforgettable events? The breathtaking ballroom is the jewel in a crown of versatile meeting rooms and event spaces.
Kimpton Clocktower by IHG is located in Manchester.
This 351 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Internet, Air Conditioner, and several others. This is a 5 star rated property and has over 4177 reviews with the average score of 8.8 . Coming to Manchester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 351 Bedrooms Hotel if you want to learn more about this place in Manchester. These details are authentic, as they are provided by our partner, booking.com.
This Kimpton Clocktower by IHG in Manchester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kimpton Clocktower by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Coffee house on site
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Restaurant
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Breakfast in the room
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Snack bar
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Kids' meals
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Parking garage
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Parking
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Toilet with grab rails
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Lowered sink
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Bathroom emergency cord
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Wheelchair accessible
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Fitness
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Game room
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Fitness center
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Nightclub/DJ
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Board games/Puzzles
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Hypoallergenic room available
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Smoke-free property
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Facilities for disabled guests
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Non-smoking rooms
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Safe
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Heating
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Pet friendly
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Air conditioning
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Convenience store on site
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Wifi in all areas
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Family rooms
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Designated smoking area
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Elevator
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Currency exchange
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24-hour front desk
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Ironing service
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Meeting/Banquet facilities
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Daily housekeeping
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Room service
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Pet bowls
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Laundry
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Fax/Photocopying
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Concierge
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Dry cleaning
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Pet basket
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Express check-in/out
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Packed lunches
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Baggage storage
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Business center
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Invoice provided
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Free Wifi
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Internet
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Wifi
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Outdoor furniture
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Fire extinguishers
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CCTV outside property
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Smoke alarms
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CCTV in common areas
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24-hour security
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Key card access
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation sealed after cleaning
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Property cleaned by professional cleaning companies
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Breakfast to-go containers
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Physical distancing in dining areas
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Hand sanitizer in guest accommodation and common areas
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Staff follow all safety protocols as directed by local authorities
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Face masks for guests available
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First aid kits available
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Access to healthcare professionals
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Process in place to check health of guests
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Thermometers for guests provided by property
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Contactless check-in/out
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Physical distancing rules followed
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
Policies
Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in. please note that failure to do so will result in an alternative payment method being required, please note that bookings for 5 rooms or more will be on group terms & conditions and policies which will be sent directly by the hotel, the elevator has a width of 4.6 feet, guests are advised to book a table ahead of their visit if they want to dine at the refuge by volta to avoid disappointment, with its victorian architecture and fresh approach to hospitality, kimpton clocktower hotel is the perfect expression of its setting: manchester, a city where tradition and modernity meet and where artisanship reigns supreme. housed in a magnificent terracotta grade ii–listed building, kimpton clocktower has a history that dates back to 1890, when the building first opened as the refuge assurance company headquarters. today, it’s a destination where glamor and luxury meets one-of-a-kind craftsmanship—and where there are new things to discover at every turn.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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King Suite
Room Type:
Suite
Room Size:
66 m2
|
Food & DrinkMinibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Slippers, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Wine glasses, Coffee machine, Electric kettleLiving AreaSofa, Desk, Sitting areaBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowLayoutWindowExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Free gym accessPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Premium King Room
Room Type:
Double
Room Size:
23 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Interconnecting room(s) available, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Coffee machine, Electric kettleLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowLayoutWindowExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Free gym accessPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Sleeping Room - Double or Twin Allocated on Arrival
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Electric kettleLiving AreaDeskBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowLayoutWindowExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Free gym accessPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Suite with Two King Beds
Room Type:
Suite
Room Size:
52 m2
|
Food & DrinkMinibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Slippers, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Wine glasses, Coffee machine, Electric kettleLiving AreaSofa, Desk, Sitting areaBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowLayoutWindowExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Free gym accessPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Heritage King Suite
Room Type:
Suite
Room Size:
64 m2
|
Food & DrinkMinibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Slippers, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Wine glasses, Coffee machine, Electric kettleLiving AreaSofa, Desk, Sitting areaBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowLayoutWindowExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Free gym accessPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Heritage Suite
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkMinibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Slippers, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Wine glasses, Coffee machine, Electric kettleLiving AreaSofa, Desk, Sitting areaBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowLayoutWindowExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Free gym accessPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Premium Double Room with Two Double Beds
Room Type:
Double
Room Size:
35 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Interconnecting room(s) available, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Coffee machine, Electric kettleLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowLayoutWindowExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Free gym accessPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Double Room Lower Ground Floor
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Coffee machine, Electric kettleLiving AreaDeskBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityAccessible by elevatorPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Double Room
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Electric kettleLiving AreaDeskBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Twin Room Lower Ground Floor
Room Type:
Twin
Room Size:
28 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Coffee machine, Electric kettleLiving AreaDeskBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityAccessible by elevatorPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Single City Room
Room Type:
Double
Room Size:
17 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Electric kettleLiving AreaDeskBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesClothes rack, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Premium Room - King or Double Double Allocated on Arrival
Room Type:
Double
Room Size:
33 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Coffee machine, Electric kettleLiving AreaDeskBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Suite
Room Type:
Suite
Room Size:
122 m2
|
Food & DrinkWine/Champagne, Chocolate/Cookies, Minibar, Bottle of water, Tea/Coffee makerBathroomConditioner, Private bathroom, Slippers, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Additional bathroom, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Guest bathroom, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Game console, Telephone, Flat-screen TV, Video games, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenDining table, Coffee machine, Wine glasses, Refrigerator, Electric kettleLiving AreaDining area, Sofa, Desk, Sitting areaBedroomWalk-in closet, Extra long beds (> 6.5 ft), Linens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Premium King Room - Disability Access
Room Type:
Double
Room Size:
33 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Coffee machine, Electric kettleLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
|
Double Room with Two Double Beds - Mobility Accessible
Room Type:
Double
Room Size:
38 m2
|
Food & DrinkChocolate/Cookies, Tea/Coffee maker, Bottle of waterBathroomConditioner, Private bathroom, Free toiletries, Shower, Bathrobe, Bathtub or shower, Toothbrush, Toilet, Toilet paper, Shampoo, Body soap, Towels, Hairdryer, Shower capGeneralCarpeted, Fan, Smoke Alarm, Laptop safe, Safe, Air conditioning, Iron, Heating, Trash cans, Ironing facilities, Key card accessMedia & TechnologyTV, Cable channels, Satellite channels, Telephone, Flat-screen TV, RadioServicesWake-up service, Wake-up service/Alarm clockKitchenRefrigerator, Electric kettleLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessibleRoom amenitiesAdapter, Clothes rack, Socket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
FAQ's
Is this Kimpton Clocktower by IHG pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Kimpton Clocktower by IHG?
Check-in time for Kimpton Clocktower by IHG starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Kimpton Clocktower by IHG have a swimming pool?
No, this Kimpton Clocktower by IHG does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Kimpton Clocktower by IHG?
Best-rates for the Kimpton Clocktower by IHG starts from $168 per night with includes Accessibility, Security/Safety, Sports/Activities, Entertainment, Breakfast, Laundry, Parking, Pet Friendly, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Guest Services, Child Friendly, Business Services, Bar, Internet, Air Conditioner, Wellness Facilities, Fireplace/Heating, Restaurant, Toiletries, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Kimpton Clocktower by IHG a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Kimpton Clocktower by IHG wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Kimpton Clocktower by IHG is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Kimpton Clocktower by IHG?
Based on the information reported by the owner or manager, the Kimpton Clocktower by IHG indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Kimpton Clocktower by IHG?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
