Pier House | Hotel in St Austell

9.0 (775 Reviews) |   Pet Friendly  2 Bathrooms  10 Guests
Charlestown Hotel | Pier House

Hotel in Charlestown, St Austell

Overlooking Charlestown Harbor, Pier House offers spacious rooms with traditional charm and wonderful views. With free parking and cooked breakfasts, there is also a popular restaurant. The rooms at Pier House feature tea and coffee facilities and a modern private bathroom. All rooms have a TV and hairdryer, and many have scenic views across St Austell Bay. Free WiFi is also accessible. The Pier House Restaurant serves a modern British menu, featuring locally caught fish and fresh seafood. The bar offers real ales, and the adjoining Harborside Inn serves traditional pub meals on the ample terrace. Built in 1794, The Pier Hotel is just 10 minutes from the Eden Project. The Carlyon Bay Golf Course is a 5-minute drive away, and Porthpean’s Golf Course and beautiful beach are just over a mile away.

Pier House is located in St Austell.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Entertainment, Heating, and several others. This is a good star rated property and has over 775 reviews with the average score of 9 . Coming to St Austell and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this place in St Austell. These details are authentic, as they are provided by our partner, booking.com.

This Pier House in St Austell is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pier House”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Pet Friendly
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Heating
Internet

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Bar
  • Wine/Champagne
  • Coffee house on site
Activities
  • Beach
  • Golf course (within 2 miles)
  • Beachfront
General
  • Non-smoking rooms
  • Heating
  • Smoke-free property
  • Wifi in all areas
Guest Services
  • Pet bowls
  • Shared lounge/TV area
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
  • Sun deck
Security/Safety
  • Security alarm
  • Fire extinguishers
  • Key access
  • CCTV outside property
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

To guarantee a restaurant table, booking in advance is advised, please note that this hotel does not have a elevator, please note the lead guest must be 18 years and older, you must show a valid photo id upon check-in.

Reviews

Value for money:
8.85
Location:
9.8
Staff:
9.65
Facilities:
9.2
Comfort:
9.41
Cleanliness:
9.46
Helen
Sep 18, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very cosy, comfy bed and fluffy towels. Lots of hot water and easy parking. Great location and super breakfast. Also very clean.
Summary: Fantastic stay again!
See All Reviews

Room Arrangement

Room Info Facilities
Cozy Double
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed

Food & Drink

Minibar, Bottle of water, Chocolate or cookies, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Shampoo, Conditioner, Toilet, Free toiletries, Towels, Toilet paper, Body soap, Hairdryer

Media & Technology

Radio, Flat-screen TV, TV

General

Heating, Key access, Trash cans, Hypoallergenic, Smoke alarm, Iron

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Sofa bed, Hypoallergenic pillow, Non-feather pillow

View

Quiet street view
Standard Double
Room Type: Double
Room Size: 12 m2
1 Queen bed(s) Bed
Standard Double

Food & Drink

Minibar, Bottle of water, Chocolate or cookies, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Shampoo, Conditioner, Toilet, Free toiletries, Towels, Toilet paper, Body soap, Hairdryer

Media & Technology

Radio, Flat-screen TV, TV

General

Heating, Key access, Ironing facilities, Trash cans, Hypoallergenic, Smoke alarm, Iron

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Sofa bed, Hypoallergenic pillow, Non-feather pillow

View

Quiet street view
Premium View Double
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Premium View Double

Food & Drink

Minibar, Chocolate or cookies, Tea/Coffee maker

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Toilet, Private bathroom, Towels, Toilet paper, Body soap, Hairdryer

Media & Technology

Radio, Flat-screen TV, TV

General

Carpeted, Heating, Air conditioning, Ironing facilities, Trash cans, Hypoallergenic, Iron

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Desk, Seating area

Bedroom

Wardrobe or closet, Linens

View

Sea view

Room amenities

Socket near the bed, Sofa bed
Standard Twin
Room Type: Twin
Room Size: 12 m2
2 Twin bed(s) Bed
Standard Twin

Food & Drink

Minibar, Chocolate or cookies, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Shampoo, Conditioner, Toilet, Free toiletries, Towels, Toilet paper, Body soap, Hairdryer

Media & Technology

Radio, Flat-screen TV, TV

General

Heating, Ironing facilities, Trash cans, Hypoallergenic, Smoke alarm, Iron

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only

Room amenities

Socket near the bed, Sofa bed
Signature View Double
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Signature View Double

Food & Drink

Minibar, Chocolate or cookies, Tea/Coffee maker

Bathroom

Shower, Shampoo, Bathrobe, Conditioner, Toilet, Private bathroom, Towels, Toilet paper, Body soap, Hairdryer

Media & Technology

Radio, Flat-screen TV, TV

General

Carpeted, Heating, Ironing facilities, Trash cans, Hypoallergenic, Iron

Kitchen

Coffee machine, Electric kettle, Refrigerator

Living Area

Desk

Bedroom

Wardrobe or closet, Linens

Room amenities

Socket near the bed, Sofa bed

View

Quiet street view

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Pier House starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Pier House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Pier House starts from $225 per night with includes Sports/Activities, Restaurant, Bar, TV, View, Pet Friendly, Ocean View, Security/Safety, Guest Services, Entertainment, Heating, Internet, Oceanfront, Child Friendly, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pier House has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Pier House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.