Is this Shap Wells Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shap Wells Hotel have a swimming pool?

No, this Shap Wells Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shap Wells Hotel?

Best-rates for the Shap Wells Hotel starts from $165 per night with includes Child Friendly, Laundry, TV, Sports/Activities, Wellness Facilities, Restaurant, Guest Services, Breakfast, Kitchen, Accessibility, Security/Safety, Bedding/Linens, Fireplace/Heating, Toiletries, Internet, Wheelchair Accessible, Business Services, Bar, Entertainment, Parking, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shap Wells Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shap Wells Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shap Wells Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shap Wells Hotel?

Based on the information reported by the owner or manager, the Shap Wells Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shap Wells Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shap Wells Hotel | Hotel in Penrith

| 8.2 (530 Reviews) | 1 Bathroom

Hotel in Bretherdale, Penrith

Hotel in Penrith with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Private bathroom

Shower/tub combination

Free toiletries

Bedroom

Bed sheets

Heating

Desk

Laptop-friendly workspace

Breakfast

Full breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 12.50 for adults and GBP 7.00 for children

Room service available

1 restaurant

1 bar

Electric kettle

Parking

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Billiards/pool table

Arcade/game room

Fitness center

Entertainment

Flat-screen TV

General

Meeting rooms

Library

Newspapers in lobby

Vending machine

Elevator

Banquet hall

English

Smoke-free property

Guest Services

Laundry facilities

Arcade/game room

Luggage storage

24-hour front desk

Laundry facilities

Dry cleaning service

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Picnic area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in fee: gbp 10.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available late check-out fee: gbp 10.00 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for gbp 10.0 per stay.

Payment Policy

Fee for full breakfast: approximately gbp 12.50 for adults and gbp 7.00 for children pet fee: gbp 15 per pet, per night service animals are exempt from fees early check-in fee: gbp 10.00 (subject to availability) late check-out fee: gbp 10.00 (subject to availability) crib (infant bed) fee: gbp 10.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of gbp 15 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Robert

Nov 23, 2025 12:02:54 AM

Review Score: 4

Summary: Arrived after 10pm and found an envelope on the reception with my name and room 35 written on it. (Not quite the 24hr desk) Went to room 35 and tried the key - to spot the tag said room 36. Tried that and access... Just glad no-one was in room 35, that would have been very awkward. The room felt dated, and quite cold. I like a cold bedroom, so didnt think this would be an issue - how wrong could I be. Woke up a few times shivering. Didnt really want to get up next morning due to the cold! Went to breakfast, really short staffed. After 10 minutes, I had 3 slices of toast and no-one had even noticed I was sat there. The other 2 tables that were occupied sent their food back as it was cold. I went to the main desk and found the manager. He came and proceeded to deal with other tables! When he took my order, it was either cold, cremated or both. Oh, and missing the fried bread. Apparently the evening meals are lovely - but I wont be rushing back to find out. On a plus, the rooms were quiet, erm - thats about the most positive I can find. I guess it makes you realise how good other places can be.

See All Reviews

Room Arrangement

Room Info	Facilities
Basic Single Room Room Size: 84 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 84, Square meters - 8, Room and bed type depend on availability check-in, Pets not allowed, Ping - 2, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Traditional Triple Room, 1 Bedroom, Garden View Room Size: 172 square feet m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Square feet - 172, Ping - 5, Number of bedrooms - 1, Garden view, Square meters - 16, Pets not allowed, Wheelchair accessible, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2
Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View Room Size: 172 square feet m² 3 Double Bed and Twin Beds	General Number of living rooms 0, Square feet - 172, Ping - 5, Number of bedrooms - 1, Garden view, Square meters - 16, Pets not allowed, Bed count maximum 3, Wheelchair accessible, Cribs/infant beds (surcharge), Bed count minimum 3
Traditional Double Room, 1 Bedroom, Garden View Room Size: 161 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 161, Ping - 5, Number of bedrooms - 1, Garden view, Pets not allowed, Square meters - 15, Extra bed count 0, Wheelchair accessible, Cribs/infant beds (surcharge), Bed count minimum 1, Bed count maximum 1
Traditional Twin Room, 1 Bedroom, Garden View Room Size: 161 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 161, Ping - 5, Number of bedrooms - 1, Garden view, Pets not allowed, Square meters - 15, Wheelchair accessible, Cribs/infant beds (surcharge), Bed count minimum 2, Bed count maximum 2