Hotel in Penrith with a restaurant and a bar A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
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Amenities
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in fee: gbp 10.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available late check-out fee: gbp 10.00 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for gbp 10.0 per stay.
Payment Policy
Fee for full breakfast: approximately gbp 12.50 for adults and gbp 7.00 for children pet fee: gbp 15 per pet, per night service animals are exempt from fees early check-in fee: gbp 10.00 (subject to availability) late check-out fee: gbp 10.00 (subject to availability) crib (infant bed) fee: gbp 10.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of gbp 15 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Kenneth
Jan 4, 2026 07:33:04 PM
Review Score:
10
Summary: Good basic cooked and continental breakfast selection
See All Reviews
Reviews
Kenneth
Jan 4, 2026 07:33:04 PM
Review Score:
10
Summary: Good basic cooked and continental breakfast selection
Sarah
Jan 4, 2026 06:27:57 AM
Review Score:
10
Summary: What a lovely hotel. So much original character. Really enjoyed it here. The location was beautiful especially with all the greenery around. Breakfast was lovely, a buffet with plenty to choose from. The best thing about the hotel besides the character was the staff, the Owner/manager was very friendly, welcoming and seems very proud of the hotel. Overall it was definitely a place I would recommend others to visit. The only request I would make is that when you book a room, ask for one in the main building if you can 🙂
Aiden
Jan 1, 2026 02:12:13 AM
Review Score:
8
Summary: Good service
LUIGI
Dec 27, 2025 04:46:13 PM
Review Score:
10
Summary: Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Robert
Nov 23, 2025 12:02:54 AM
Review Score:
4
Summary: Arrived after 10pm and found an envelope on the reception with my name and room 35 written on it. (Not quite the 24hr desk)
Went to room 35 and tried the key - to spot the tag said room 36. Tried that and access... Just glad no-one was in room 35, that would have been very awkward.
The room felt dated, and quite cold. I like a cold bedroom, so didnt think this would be an issue - how wrong could I be. Woke up a few times shivering.
Didnt really want to get up next morning due to the cold!
Went to breakfast, really short staffed. After 10 minutes, I had 3 slices of toast and no-one had even noticed I was sat there. The other 2 tables that were occupied sent their food back as it was cold. I went to the main desk and found the manager. He came and proceeded to deal with other tables!
When he took my order, it was either cold, cremated or both. Oh, and missing the fried bread.
Apparently the evening meals are lovely - but I wont be rushing back to find out.
On a plus, the rooms were quiet, erm - thats about the most positive I can find. I guess it makes you realise how good other places can be.
Stuart
Nov 16, 2025 10:57:57 PM
Review Score:
10
Summary: Friendly staff
Robin
Oct 31, 2025 09:31:20 PM
Review Score:
10
Summary: Could not have been better, hotel obviously now going place's
Mark
Oct 23, 2025 07:29:41 PM
Review Score:
8
Summary: Although the room looked a little dated (it is an old building) the staff were very pleasant and food was excellent.
Drinks were a little on the expensive side, even for a hotel
Tom
Oct 20, 2025 08:14:17 PM
Review Score:
8
Summary: We had a nice break at the Shap wells hotel food was very good, unfortunately on the Saturday night they were hosting a young farmers do and at 3amwe were woken by loud music, people shouting, banging and knocking of doors this was happening in the corridor outside our room this went on till 4 30am,.This was completely out of the control of the hotelwho were very apologising, so just makesure you dont go when there's a large do going on .