Is this Helmsley hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Helmsley hotel have a swimming pool?

No, this Helmsley hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helmsley hotel?

Best-rates for the Helmsley hotel starts from $119 per night with includes TV, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities, Parking, Guest Services, Breakfast, Internet, Business Services, Restaurant, Bar, Toiletries, Child Friendly, Kitchen, Laundry, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Helmsley hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helmsley hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helmsley hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helmsley hotel?

Based on the information reported by the owner or manager, the Helmsley hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helmsley hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Black Swan - The Inn Collection Group | Hotel in York

| 8.8 (401 Reviews) | 1 Bathroom

Helmsley Hotel | The Black Swan - The Inn Collection Group

Hotel in Helmsley, York

Hotel with free breakfast, steps from North York Moors National Park
This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, multilingual staff assistance, and a banquet hall are onsite.
The Black Swan - The Inn Collection Group offers 45 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Amenities

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Shower/tub combination

Private bathroom

Bedroom

Heating

Bed sheets

Iron/ironing board

Desk

Breakfast

1 restaurant

1 bar

Coffee/tea in common area(s)

Free full breakfast available daily 7:30 AM–10:00 AM

Coffee/tea maker

Electric kettle

Parking

Free self parking on site

Accessibility

This property does not have elevators

Entertainment

Digital channels

General

Banquet hall

French

English

Smoke-free property

Guest Services

Front desk (limited hours)

Daily housekeeping

Luggage storage

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in fee: gbp 25 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10:30 am contactless check-out available late check-out fee: gbp 25 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: gbp 15 per pet, per day service animals are exempt from fees early check-in fee: gbp 25 (subject to availability) late check-out fee: gbp 25 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of gbp 15 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards and cash

Reviews

David

Dec 16, 2025 12:23:19 AM

Review Score: 10

Summary: Room was brilliant,food great,staff and everything else 1st class

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Double or Twin Room Room Size: 258 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7.25, Square meters - 24, Bed count minimum 2, Bed count maximum 2
Superior Double or Twin with Sofa Bed Room Size: 452 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 42, Number of living rooms 0, Digital TV service, No rollaway/extra beds, Number of bedrooms - 0, Daily housekeeping, Hypo-allergenic bedding available, Ping - 12.70, Bed count minimum 1, Square feet - 452, Bed count maximum 1
Single Room Room Size: 194 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 194, Square meters - 18, Pets not allowed, Ping - 5.45, Bed count minimum 1, Bed count maximum 1
Suite Double Room with View Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Ping - 11, Pets not allowed, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Feature Double or Twin Room Room Size: 323 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Square meters - 30, Digital TV service, No rollaway/extra beds, Number of bedrooms - 0, Ping - 9.08, Daily housekeeping, Hypo-allergenic bedding available, Square feet - 323, Bed count minimum 2, Bed count maximum 2
Double or Twin Room Room Size: 258 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Pets not allowed, Ping - 7.25, Square meters - 24, Bed count minimum 2, Bed count maximum 2
Cosy Double Room Room Size: 258 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Pets not allowed, Ping - 7.25, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Family Room with Bunks Room Size: 258 square feet m² 2 Queen Bed and Twin Bunk Bed	General Number of living rooms 0, Square feet - 258, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Ping - 7.25, Bed count maximum 3, Square meters - 24, Bed count minimum 3