The Coal Exchange Hotel | Hotel in Cardiff

| 7.7 (5009 Reviews) |  8 Bathrooms  24 Guests
Butetown Hotel | The Coal Exchange Hotel

Hotel in Butetown, Cardiff

Located in Cardiff and within 1.2 miles of Motorpoint Arena Cardiff, The Coal Exchange Hotel has a bar, non-smoking rooms, and free WiFi throughout the property. This 3-star hotel offers luggage storage space. The hotel features family rooms. All rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. The rooms have a private bathroom with a shower, free toiletries and a hairdryer. The rooms will provide guests with a desk and an electric tea pot. A buffet, continental or Full English/Irish breakfast is available at the property. Speaking Arabic, English, Spanish and Punjabi at the 24-hour front desk, staff are always at hand to help. University of South Wales – Cardiff Campus is 1.7 miles from The Coal Exchange Hotel, while Cardiff University is 2.5 miles from the property. Cardiff Airport is 14 miles away.

The Coal Exchange Hotel is located in Cardiff.

This 88 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Restaurant, Child Friendly, and several others. This is a 3 star rated property and has over 5009 reviews with the average score of 7.7 . Coming to Cardiff and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 88 Bedrooms Hotel if you want to learn more about this place in Cardiff. These details are authentic, as they are provided by our partner, booking.com.

This The Coal Exchange Hotel in Cardiff is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Coal Exchange Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Designated Smoking Area
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Raised toilet
  • Lowered sink
Activities
  • Stand-up comedy
  • Themed dinners
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Wifi in all areas
  • Elevator
  • Smoke-free property
  • Safe
  • Family rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Heating
Guest Services
  • Baggage storage
  • 24-hour front desk
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Express check-in/out
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV outside property
  • 24-hour security
  • Smoke alarms
  • Key card access
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.34
Location:
8.76
Staff:
9.22
Facilities:
8.34
Comfort:
8.49
Cleanliness:
8.44
Nicky
Feb 10, 2026 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 27 m2
1 Full bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Bathtub, Spa tub

General

Carpeted, Key card access, Safe, Smoke Alarm, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Triple Room - Disability Access
Room Type: Triple
Room Size: 39 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Walk-in shower

General

Carpeted, Key card access, Safe, Smoke Alarm, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Roll-in shower, Shower chair, Entire unit wheelchair accessible, Toilet with grab rails, Accessible by elevator, Lower sink, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Quadruple Room
Room Type: Quad
Room Size: 39 m2
2 King bed(s) Bed
Quadruple Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Bathtub, Spa tub

General

Carpeted, Key card access, Safe, Smoke Alarm, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Presidential Suite
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Bathtub, Spa tub

General

Carpeted, Key card access, Safe, Smoke Alarm, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Family Room
Room Type: Family
Room Size: 60 m2
3 King bed(s) Bed
Family Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Bathtub, Spa tub

General

Carpeted, Key card access, Safe, Smoke Alarm, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Triple Room
Room Type: Triple
Room Size: 27 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Bathtub, Spa tub

General

Carpeted, Key card access, Safe, Smoke Alarm, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
Standard King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner

General

Carpeted, Key card access, Safe, Smoke Alarm, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed
King Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Shower, Bathtub or shower, Body soap, Shampoo, Private bathroom, Free toiletries, Toilet paper, Towels, Hairdryer, Toilet, Conditioner, Bathtub, Spa tub

General

Carpeted, Key card access, Safe, Smoke Alarm, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed

FAQ's

Is this The Coal Exchange Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Coal Exchange Hotel?

Check-in time for The Coal Exchange Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Coal Exchange Hotel have a swimming pool?

No, this The Coal Exchange Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Coal Exchange Hotel?

Best-rates for the The Coal Exchange Hotel starts from $358 per night with includes Sports/Activities, Guest Services, Entertainment, Wheelchair Accessible, Accessibility, Kitchen, Security/Safety, Fireplace/Heating, Restaurant, Child Friendly, Designated Smoking Area, Business Services, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Coal Exchange Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Coal Exchange Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Coal Exchange Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Coal Exchange Hotel?

Based on the information reported by the owner or manager, the The Coal Exchange Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Coal Exchange Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD358
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