Is this The Parkgate Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Parkgate Hotel have a swimming pool?

No, this The Parkgate Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Parkgate Hotel?

Best-rates for the The Parkgate Hotel starts from $135 per night with includes Bedding/Linens, Restaurant, Guest Services, Child Friendly, Internet, Air Conditioner, TV, Wellness Facilities, Bar, Designated Smoking Area, Laundry, Fireplace/Heating, Breakfast, Kitchen, Business Services, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Parkgate Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Parkgate Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Parkgate Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Parkgate Hotel?

Based on the information reported by the owner or manager, the The Parkgate Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Parkgate Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Parkgate Hotel | Hotel in Cardiff

| 9.4 (1776 Reviews) | 1 Bathroom

Castle Quarter Hotel | The Parkgate Hotel

Hotel in Castle Quarter, Cardiff

Hotel with a full-service spa, 3-minute walk to Principality Stadium
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms.
Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner

Designated Smoking Area

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Bedroom

Air conditioning

Heating

Bed sheets

Safe

Laptop-friendly workspace

Phone

Mobile key entry

Breakfast

1 bar

Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 28 for adults and GBP 16 for children

1 restaurant and 1 coffee shop/cafe

Electric kettle

Parking

No onsite parking available

Accessibility

This property does not have elevators

Activities

Full-service spa

Fitness center

Entertainment

49-inch LED TV

General

Meeting rooms - 3

Banquet hall

Front-desk safe

English

Welsh

Designated smoking areas

Guest Services

Daily housekeeping

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Spa

Massage/treatment rooms

Sauna

Massage - deep-tissue

Body scrubs

Spa open daily

Body treatments

Body wraps

Manicures and pedicures

Massage - prenatal

Couples treatment room(s)

Facials

Steam room

4 treatment rooms

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately gbp 28 for adults and gbp 16 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Gareth

Jan 15, 2026 10:02:00 AM

Review Score: 10

Summary: First time staying here and have to say it was beautiful. Great location, tastefully decorated, large, comfortable rooms. Beautiful bed, excellent bathroom and shower. Restaurant also excellent for dinner. Would happily stay here again and it’s great that Cardiff has a hotel of this calibre. Two minor peeves - no fridge or kettle in the rooms, there is an espresso pod machine. Also no designated car park or set down area, we parked in the train station car park which is a 5-7min walk in the Welsh weather. There is an NCP up the road but couldn’t get the car to fit in the spaces! A valet would be a very welcome addition!

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Room Arrangement

Room Info	Facilities
Deluxe Junior Suite Room Size: 388 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 0, Ping - 11, Bathtub or shower, Square meters - 36, Square feet - 388, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Standard Double or Twin Room Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Outdoor spaces not available, Square feet - 269, Private bathroom, Number of bedrooms - 0, Shower only, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin Room Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Double Room Room Size: 366 square feet m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Deluxe Suite Room Size: 710 square feet m² 3 King Bed, Twin Bunk Bed and Twin Sofa Bed	General Bed count minimum 4, Square feet - 710, Number of bedrooms - 1, Number of living rooms 1, Ping - 20, Square meters - 66, Number of bathrooms - 1, Bathrobes, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Turndown service, Bed count maximum 4
Luxury Suite Room Size: 657 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 657, Number of bedrooms - 1, Number of living rooms 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Square meters - 61, Deep soaking bathtub, Separate bathtub and shower, Turndown service, Desk, Ping - 18, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Deluxe Double or Twin Room Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square meters - 28, Shower only, Square feet - 301, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Suite Room Size: 592 square feet m² 2 King Bed and Twin Sofa Bed	General Number of bedrooms - 1, Square feet - 592, Number of living rooms 1, Square meters - 55, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 17, Bed count minimum 2, Bed count maximum 2
Double Room Room Size: 226 square feet m² 1 Double Bed	General Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Shower only, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 21, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite Room Size: 366 square feet m² 1 Queen Bed	General Number of living rooms 0, Bathrobes, Private bathroom, Number of bedrooms - 0, Bathtub or shower, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, City view, Number of bathrooms - 1, Ping - 10