The Queen at Chester Hotel - Handwritten Collection | Hotel in Chester

| 8.2 (7328 Reviews) |   Pet Friendly  13 Bathrooms  36 Guests
Chester Hotel | The Queen at Chester Hotel - Handwritten Collection

Hotel in Chester

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travelers, located at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All of our bedrooms have complimentary Wi-Fi a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

The Queen at Chester Hotel - Handwritten Collection is located in Chester.

This 218 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Security/Safety, EV Charge Station, and several others. This is a 4 star rated property and has over 7328 reviews with the average score of 8.2 . Coming to Chester and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 218 Bedrooms Hotel if you want to learn more about this place in Chester. These details are authentic, as they are provided by our partner, booking.com.

This The Queen at Chester Hotel - Handwritten Collection in Chester is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Queen at Chester Hotel - Handwritten Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Fruit
  • Breakfast in the room
  • Restaurant
  • Kids' meals
  • Wine/Champagne
Parking
  • Accessible parking
  • Electric vehicle charging station
  • Parking
General
  • Facilities for disabled guests
  • Elevator
  • Air conditioning
  • Heating
  • Designated smoking area
  • Non-smoking rooms
  • Wifi in all areas
  • Pet friendly
  • Safe
  • Smoke-free property
  • Family rooms
Guest Services
  • 24-hour front desk
  • Dry cleaning
  • Fax/Photocopying
  • Express check-in/out
  • Baggage storage
  • Daily housekeeping
  • Room service
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
  • Sun deck
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

For hotel guests, located next to the hotel is a pay and display car park. details of costing and parking procedures are listed below for your information and are available in the car park. please note that the car park does not belong to the hotel. car parking is available: monday to thursday 24 hours is £13 friday to sunday 24 hours is £15, payable on the machine in parking lot or using the qr code which is located at the reception desk, the dinner supplement is not available on new year's eve.

Reviews

Value for money:
8.14
Location:
9.1
Staff:
8.84
Facilities:
8.32
Comfort:
8.74
Cleanliness:
8.68
Ruth
Sep 8, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Excellent location , across from the station and 5 minutes walk to main centre: hotel is beautiful following refurb , lovely surprise were the gardens , our room was spacious with a fabulous huge new bathroom
Negative: Nothing really , excellent value for money
Summary: Mini break by train
See All Reviews

Room Arrangement

Room Info Facilities
Classic Family Room with Sofa Bed - Queens Wing
Room Type: Family
2 Full bed(s) Bed
1 Sofa bed Bed
Classic Family Room with Sofa Bed - Queens Wing

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Hairdryer, Bath, Shampoo, Shower

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

General

Heating, Carpeted, Ironing facilities, Suit press

Living Area

Desk, Seating area, Sofa

Kitchen

Electric kettle
Classic Double Room - Kings Wing
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Classic Double Room - Kings Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Bath, Free toiletries, Shower

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

General

Carpeted, Iron, Heating, Suit press

Living Area

Desk, Seating area

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow
Classic Twin Room with Two Twin Beds - Queens Wing
Room Type: Double
Room Size: 24 m2
2 Twin bed(s) Bed
Classic Twin Room with Two Twin Beds - Queens Wing

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Bath, Free toiletries, Shower

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

General

Carpeted, Iron, Heating, Suit press

Living Area

Desk, Seating area

View

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow
Superior Double Room - Queens Wing
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Superior Double Room - Queens Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Bathrobe, Hairdryer, Bath, Free toiletries, Shower, Slippers

General

Air conditioning, Interconnected room(s) available, Heating, Safety deposit box, Suit press, Carpeted, Iron

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

Living Area

Desk, Seating area

View

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed
Classic Twin Room with Two Twin Beds - Kings Wing
Room Type: Double
Room Size: 18 m2
2 Twin bed(s) Bed

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Hairdryer, Bath, Shampoo, Shower

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

General

Carpeted, Heating, Suit press

Living Area

Desk, Seating area

Kitchen

Electric kettle
Classic Family Room - Queens Wing
Room Type: Quad
Room Size: 22 m2
2 Full bed(s) Bed
Classic Family Room - Queens Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Bath, Free toiletries, Shower

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

General

Carpeted, Iron, Heating, Suit press

Living Area

Desk, Seating area

View

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow
Junior Double Suite with Sofa Bed - Kings Wing
Room Type: Quad
Room Size: 24 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Double Suite with Sofa Bed - Kings Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Hairdryer, Bath, Shampoo, Shower

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

General

Carpeted, Heating, Suit press

Living Area

Desk, Seating area, Sofa

Kitchen

Electric kettle
Junior Double Suite with Sofa Bed - Queens Wing
Room Type: Quad
Room Size: 20 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Double Suite with Sofa Bed - Queens Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Hairdryer, Bath, Shampoo, Shower

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

General

Carpeted, Heating, Suit press

Living Area

Desk, Seating area, Sofa

Kitchen

Electric kettle
The 1860 King Suite with Sofa Bed - Queens Wing
Room Type: Quad
Room Size: 24 m2
1 King bed(s) Bed
1 Sofa bed Bed
The 1860 King Suite with Sofa Bed - Queens Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Hairdryer, Bath, Free toiletries, Shower

Media & Technology

Cable channels, Pay-per-view channels, Radio, Telephone, Satellite channels, Flat-screen TV, TV

General

Carpeted, Iron, Heating, Suit press

Living Area

Desk, Seating area

View

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow
Classic Double Room - Mobility Access - Kings Wing
Room Type: Double
Room Size: 22 m2
1 Full bed(s) Bed
Classic Double Room - Mobility Access - Kings Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Bathrobe, Hairdryer, Shampoo, Shower

General

Air conditioning, Interconnected room(s) available, Safety deposit box, Suit press, Carpeted, Ironing facilities

Media & Technology

TV, Cable channels, DVD player, Flat-screen TV

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Electric kettle
Deluxe Double Room with Sofa Bed - Queens Wing
Room Type: Triple
Room Size: 30 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Deluxe Double Room with Sofa Bed - Queens Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Bathrobe, Hairdryer, Shampoo, Shower

General

Air conditioning, Interconnected room(s) available, Safety deposit box, Suit press, Carpeted, Ironing facilities

Media & Technology

TV, Cable channels, DVD player, Flat-screen TV

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Alarm clock, Cribs

Kitchen

Electric kettle
Classic Cosy Double Room - Queens Wing
Room Type: Double
1 Full bed(s) Bed
Classic Cosy Double Room - Queens Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Shower

Media & Technology

TV, Cable channels, Flat-screen TV

General

Carpeted

Kitchen

Electric kettle
Classic Double Room - Queens Wing
Room Type: Double
1 Full bed(s) Bed
Classic Double Room - Queens Wing

Bathroom

Body soap, Private bathroom, Toilet, Toilet paper, Shampoo, Shower

Media & Technology

TV, Cable channels, Flat-screen TV

Living Area

Desk

General

Carpeted

Kitchen

Electric kettle

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Chester hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Chester hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Chester hotel starts from $121 per night with includes Pet Friendly, Security/Safety, EV Charge Station, Business Services, Bar, Internet, Air Conditioner, Parking, Designated Smoking Area, View, Wheelchair Accessible, Restaurant, Guest Services, Child Friendly, Accessibility, Entertainment, Laundry, Balcony/Terrace, Breakfast, Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chester hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Chester hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.