Crowne Plaza London - Kingston by IHG | Hotel in Kingston upon Thames

| 7.7 (733 Reviews) | Pet Friendly 10 Bathrooms 24 Guests

Surbiton Hotel | Crowne Plaza London - Kingston by IHG

Hotel in Surbiton, Kingston upon Thames

Overlooking the River Thames, Crowne Plaza London - Kingston offers modern air-conditioned rooms, 5.4 mi from Twickenham Stadium and 5.6 mi from Wimbledon. Surbiton train station is 1 mi from the property, and it offers direct routes to London Waterloo. Complimentary WiFi and free parking is available onsite. Each air-conditioned room has a choice of 5 different pillow types from the hotels pillow menu. Featured is tea/coffee making facilities, a desk, and a flat-screen TV with cable and satellite channels.Executive rooms have balconies and views of the Thames, while suites have separate living rooms. Children stay and eat free when sharing a room with adults. A breakfast buffet including hot food and continental ingredients is served every morning and comes included in some rates, or can be purchased separately. This Holiday Inn hotel has a fitness center, business services, and offers 24-hour room service. Three Sixty restaurant services a variety of worldwide modern cuisine and guests can end the day with a drink at the bar. Holiday Inn London-Kingston South hotel has a peaceful location, with easy access to Thorpe Park, Chessington World of Adventures, the M25, M3 and A3. London Heathrow Airport is a 35-minute drive away.

Crowne Plaza London - Kingston by IHG is located in Kingston upon Thames.

This 123 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Security/Safety, EV Charge Station, and several others. This is a 4 star rated property and has over 733 reviews with the average score of 7.7 . Coming to Kingston upon Thames and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 123 Bedrooms Hotel if you want to learn more about this place in Kingston upon Thames. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza London - Kingston by IHG in Kingston upon Thames is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza London - Kingston by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Heating

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Wine/Champagne

Breakfast in the room

Coffee house on site

Snack bar

Restaurant

Kids' meals

Parking

Electric vehicle charging station

Accessible parking

Private Parking

Parking garage

Parking

Parking on site

Accessibility

Raised toilet

Wheelchair accessible

Toilet with grab rails

Bathroom emergency cord

Lowered sink

Activities

Fitness center

Fitness

General

Safe

Facilities for disabled guests

Smoke-free property

Pet friendly

Family rooms

Heating

Elevator

Soundproof rooms

Hypoallergenic room available

Air conditioning

Non-smoking rooms

Designated smoking area

Wifi in all areas

Guest Services

Daily housekeeping

Meeting/Banquet facilities

Fax/Photocopying

Vending machine (drinks)

Business center

Dry cleaning

24-hour front desk

Packed lunches

Vending machine (snacks)

Shared lounge/TV area

Express check-in/out

Car rental

Baggage storage

Concierge

Lockers

Laundry

Room service

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor furniture

Sun deck

Security/Safety

24-hour security

Fire extinguishers

CCTV outside property

Smoke alarms

Key card access

Security alarm

CCTV in common areas

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

Access to healthcare professionals

First aid kits available

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Mobile app for room service

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Please note that a maximum of 1 pet/dog is allowed per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.21

Location:

8.93

Staff:

9.29

Facilities:

8.21

Comfort:

8.93

Cleanliness:

8.33

Melinda

Aug 13, 2026 07:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The property was fine but it was the little things. I had asked for a room with a nice view of the river and we ended up on the first floor with a view of a tree. I asked to be moved to a higher floor but the hotel was fully booked. There is nowhere to hang wet bath towel or the bath mat. The food in the restaurant, both for dinner and breakfast left a lot to be desired. The air conditioning was great!!

Negative: See above

Summary: Ok not great

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Twin Room with River View Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Conditioner, Free toiletries, Bathrobe, Additional toilet, Hairdryer, Toilet, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Carpeted, Key card access, Heating, Air conditioning, Iron Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Outdoors Balcony Living Area Desk View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Premium King Room with River View Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Conditioner, Free toiletries, Bathrobe, Additional toilet, Hairdryer, Toilet, Slippers, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Carpeted, Key card access, Heating, Air conditioning, Iron Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Outdoors Balcony Living Area Desk View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Premium Room Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Free toiletries, Bathrobe, Additional toilet, Hairdryer, Toilet, Slippers, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Carpeted, Key card access, Heating, Air conditioning, Iron Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Outdoors Balcony Living Area Desk View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Room Room Type: Double Room Size: 19 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Conditioner, Free toiletries, Additional toilet, Hairdryer, Toilet, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Carpeted, Key card access, Heating, Air conditioning, Iron Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Living Area Desk Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Premium Double Room with River View Room Type: Double Room Size: 28 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Conditioner, Free toiletries, Bathrobe, Additional toilet, Hairdryer, Toilet, Slippers, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Carpeted, Key card access, Heating, Air conditioning, Iron Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Outdoors Balcony Living Area Desk View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Double Room Room Type: Double Room Size: 19 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Conditioner, Free toiletries, Additional toilet, Hairdryer, Toilet, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Carpeted, Key card access, Heating, Air conditioning, Iron, Interconnected room(s) available Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Living Area Desk Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Double Room - Disability Access Room Type: Double Room Size: 19 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Conditioner, Free toiletries, Additional toilet, Hairdryer, Toilet, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Carpeted, Key card access, Heating, Air conditioning, Iron, Interconnected room(s) available Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Living Area Desk Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator, Toilet with grab rails, Roll-in shower Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Room with Two Single Beds Room Type: Twin Room Size: 19 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Conditioner, Free toiletries, Additional toilet, Hairdryer, Toilet, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Carpeted, Key card access, Heating, Air conditioning, Iron Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Living Area Desk Kitchen Electric kettle Bedroom Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
King Suite with Balcony Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Free toiletries, Bathrobe, Additional toilet, Hairdryer, Toilet, Slippers, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Tile/Marble floor, Carpeted, Key card access, Heating, Air conditioning, Iron Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Outdoors Balcony Living Area Sofa, Desk, Seating area View River view, View Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Room amenities Sofa bed Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Two-Bedroom Double Suite with Two Double Beds Room Type: Suite Room Size: 55 m² 1 Full bed(s) Bed 1 Full bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Conditioner, Free toiletries, Bathrobe, Additional toilet, Shared bathroom, Hairdryer, Toilet, Slippers, Shower, Private bathroom, Shampoo, Toilet paper General Safety deposit box, Ironing facilities, Soundproofing, Tile/Marble floor, Carpeted, Key card access, Heating, Air conditioning, Iron Media & Technology Flat-screen TV, Satellite channels, Radio, Telephone, TV Living Area Sofa, Desk, Seating area Kitchen Electric kettle Bedroom Cribs, Wardrobe or closet Accessibility Accessible by elevator Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Surbiton hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Surbiton hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Surbiton hotel starts from $120 per night with includes Accessibility, Transportation/Shuttle, Restaurant, Bar, Child Friendly, Internet, Kitchen, Laundry, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Business Services, Toiletries, Entertainment, Breakfast, Air Conditioner, Designated Smoking Area, Heating, Pet Friendly, Security/Safety, EV Charge Station, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surbiton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Surbiton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability