The Swan at Hay Hotel | Hotel in Hereford

| 8.8 (305 Reviews) | 1 Bathroom

Hay on Wye Hotel | The Swan at Hay Hotel

Hotel in Hay on Wye, Hereford

This hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Housekeeping is available on request.
The Swan at Hay Hotel offers 19 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Cable television is provided. This Hereford hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Free toiletries

Towels

Bedroom

Heating

Bed sheets

Laptop-friendly workspace

Desk

Iron/ironing board (on request)

Individually furnished

Individually decorated

Breakfast

Coffee/tea in common area(s)

Full breakfast available for a fee daily 8:00 AM–10:00 AM: GBP 15.00 per person

1 bar

2 restaurants

Room service available

Electric kettle

Free tea bags/instant coffee

Coffee/tea maker

Parking

Free self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Upper floors accessible by stairs only

Activities

Hiking/biking trails

Horse riding

Fishing

Archery

Entertainment

32-inch TV

Cable channels

General

Meeting rooms - 2

Banquet hall

English

Designated smoking areas

Guest Services

Snack bar/deli

Laundry facilities

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Garden

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 15.0 per night.

Payment Policy

Fee for full breakfast: approximately gbp 15.00 per person pet fee: gbp 15 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: gbp 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of gbp 15 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Peter

Mar 25, 2026 08:18:35 PM

Review Score: 10

Summary: A lovely couple of days at The Swan whilst checking many of the book shops in town. The hotel is very welcoming and all the staff were very pleasant.

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Double Room, 1 Double Bed Room Size: m² 1 Double Bed	General Pet-friendly room, Private bathroom, Number of bedrooms - 1, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, City view
Superior Double Room Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Superior Twin Room Room Size: m² 2 Twin Beds	General Private bathroom, No rollaway/extra beds, Shower/tub combination, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Double Room, 1 King Bed Room Size: m² 1 King Bed	General Rollaway/extra beds (surcharge), Private bathroom, Separate bathtub and shower, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds

FAQ's

Is this Hay on Wye hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hay on Wye hotel?

Check-in time for Hay on Wye hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hay on Wye hotel have a swimming pool?

No, this Hay on Wye hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hay on Wye hotel?

Best-rates for the Hay on Wye hotel starts from $172 per night with includes Fireplace/Heating, Toiletries, Child Friendly, Laundry, Parking, Designated Smoking Area, TV, Balcony/Terrace, Breakfast, Internet, Bedding/Linens, Restaurant, Bar, Guest Services, Kitchen, Business Services, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hay on Wye hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hay on Wye hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hay on Wye hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hay on Wye hotel?

Based on the information reported by the owner or manager, the Hay on Wye hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hay on Wye hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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