Is this The Swan At Hay pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Swan At Hay?

Check-in time for The Swan At Hay starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Swan At Hay have a swimming pool?

No, this The Swan At Hay does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Swan At Hay?

Best-rates for the The Swan At Hay starts from $180 per night with includes Parking, Sports/Activities, Bar, Breakfast, Child Friendly, View, Balcony/Terrace, Accessibility, Security/Safety, EV Charge Station, Internet, Wheelchair Accessible, Business Services, Fireplace/Heating, Guest Services, Entertainment, Pet Friendly, Designated Smoking Area, TV, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Swan At Hay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Swan At Hay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Swan At Hay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Swan At Hay?

Based on the information reported by the owner or manager, the The Swan At Hay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Swan At Hay?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Swan At Hay | Hotel in Hay-on-Wye

| 8.3 (1095 Reviews) | Pet Friendly 5 Bathrooms 11 Guests

Hotel in Hay on Wye, Hay-on-Wye

In Hay-on-Wye, The Swan at Hay is positioned between the Brecon Beacons and The Black Mountains. It is an independent hotel with 19 individually designed bedrooms and a restaurant serving classic British cuisine. This listed Georgian building was a former coaching inn, and many rooms have large original windows with views across the gardens or stable block. Bedrooms feature flat-screen TVs, tea and coffee trays and private bathrooms. The Swan at Hay has a relaxed bistro and a restaurant serving modern British cuisine with original Georgian windows overlooking the garden and patio. The Swan has 2 bar areas and a dining room, where guests can choose from the different menus available. The well-stocked bar serves award-winning ales and ciders. Hay-on-Wye has a good selection of boutique shops and pubs. It is only a 5-minute walk from the Offa’s Dyke Path and just a short drive from the Brecon Beacons National Park. Free parking is available at The Swan at Hay.

The Swan At Hay is located in Hay-on-Wye.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Pet Friendly, Designated Smoking Area, and several others. This is a 4 star rated property and has over 1095 reviews with the average score of 8.3 . Coming to Hay-on-Wye and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this place in Hay-on-Wye. These details are authentic, as they are provided by our partner, booking.com.

This The Swan At Hay in Hay-on-Wye is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Swan At Hay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Designated Smoking Area

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Restaurant

Fruit

Kids' meals

Snack bar

Special diet meals (on request)

Breakfast in the room

Wine/Champagne

Parking

Parking

Private Parking

Parking on site

Electric vehicle charging station

Accessible parking

Free parking

Accessibility

Wheelchair accessible

Activities

Horseback riding

Fishing

Cycling

Canoeing

Archery

Hiking

General

Heating

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Family rooms

Wifi in all areas

Smoke-free property

Pet friendly

Guest Services

Packed lunches

Room service

Baggage storage

Shared lounge/TV area

Meeting/Banquet facilities

Express check-in/out

Private check-in/out

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Sun deck

Outdoor furniture

Terrace

Security/Safety

24-hour security

Key access

Smoke alarms

CCTV in common areas

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

7.55

Location:

9.32

Staff:

8.98

Facilities:

8.03

Comfort:

8.54

Cleanliness:

8.53

Blomberg

Dec 12, 2025 08:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Stayed in room 14 which was cosy, quiet and comfortable. My wife was pleased as there was a bath as well as a shower. We ate at the Restaurant on three different occasions. The quality of food was excellent and we chose meals from the festive menu. The staff particularly Madi couldn't be more welcoming and really made a difference to our stay. The breakfast was varied, plentiful with delicious fresh fruit salad and pastries in addition to cooked and continental options. We thoroughly enjoyed our stay and hope to return next year.

Negative: All excellent

Summary: Christmas Magic at the Swan

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Type: Double Room Size: 18 m² 1 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, Radio, TV Living Area Sitting area, Desk General Heating, Key access, Ironing facilities, Carpeted, Trash cans, Private entrance View View Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor Room Amenities Clothes rack, Socket near the bed
Superior Double Room Room Type: Double Room Size: 18 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, Radio, Telephone, TV Living Area Fireplace, Sitting area, Desk General Heating, Key access, Ironing facilities, Carpeted, Trash cans, Private entrance View View Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed
Superior Twin Room Room Type: Twin Room Size: 6 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, Radio, Telephone, TV Living Area Sitting area, Desk General Heating, Key access, Ironing facilities, Carpeted, Trash cans, Private entrance Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack, Socket near the bed
Deluxe Double Room Room Type: Double Room Size: 18 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, Radio, Telephone, TV Living Area Fireplace, Sofa, Sitting area, Desk General Heating, Key access, Ironing facilities, Carpeted, Trash cans, Private entrance View View Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Room Amenities Sofa bed, Clothes rack, Socket near the bed
Single Room Room Type: Single Room Size: 4 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Chocolate/Cookies Bathroom Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom Media & Technology Flat-screen TV, TV Living Area Desk General Heating, Key access, Ironing facilities, Carpeted, Trash cans, Private entrance Services Wake-up service Kitchen Electric kettle Bedroom Linens Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed