DoubleTree By Hilton London Excel | Hotel in London
Hotel in Custom House, London
Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. Our room service is from 6.30am to 11pm A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.
DoubleTree By Hilton London Excel is located in London.
This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Balcony/Terrace, EV Charge Station, and several others. This is a 4 star rated property and has over 5275 reviews with the average score of 8.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.
This DoubleTree By Hilton London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree By Hilton London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Kids' meals
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Wine/Champagne
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Bar
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Kid-friendly buffet
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Breakfast in the room
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Special diet meals (on request)
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Electric vehicle charging station
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Parking
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Parking on site
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Accessible parking
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Toilet with grab rails
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Wheelchair accessible
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Fitness
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Live sports events (broadcast)
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Fitness center
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Family rooms
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Soundproof rooms
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Non-smoking rooms
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Heating
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Convenience store on site
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Pet friendly
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Smoke-free property
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Wifi in all areas
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Elevator
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Facilities for disabled guests
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Safe
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Air conditioning
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Business center
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Laundry
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Ironing service
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Pet bowls
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Vending machine (drinks)
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Daily housekeeping
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24-hour front desk
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Room service
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Baggage storage
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Express check-in/out
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Pet basket
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Meeting/Banquet facilities
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Vending machine (snacks)
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Dry cleaning
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Invoice provided
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Free Wifi
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Internet
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Wifi
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Outdoor furniture
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Terrace
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Fire extinguishers
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CCTV in common areas
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Key card access
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Smoke alarms
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CCTV outside property
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Property cleaned by professional cleaning companies
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Process in place to check health of guests
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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First aid kits available
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Cashless payment available
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Contactless check-in/out
Policies
A credit or debit card authorization of at least gbp 50 is required upon check in at the hotel, from the person(s) staying at the hotel, if the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. if this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, parking is subject to availability due to limited spaces.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Queen Room
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Conditioner, Private bathroom, Body soap, Bath or shower, Toilet paper, TowelsMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralInterconnected room(s) available, Ironing facilities, Heating, Key access, Key card access, Iron, Laptop safe, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskKitchenElectric kettleBedroomCribs |
|
Deluxe Queen Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Towels, Conditioner, Private bathroom, Body soap, Bath or shower, Toilet paper, SlippersMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskViewRiver view, ViewKitchenElectric kettleBedroomCribs |
|
Queen Room - Mobility Access
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Towels, Conditioner, Private bathroom, Body soap, Bath or shower, Toilet paper, SlippersMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskKitchenElectric kettleBedroomCribs |
|
Queen Room with Sofa Bed
Room Type:
Triple
Room Size:
21 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Conditioner, Private bathroom, Body soap, Bath or shower, Toilet paper, TowelsMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, SofaKitchenElectric kettleBedroomCribs |
|
Twin Room
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Conditioner, Private bathroom, Body soap, Bath or shower, Toilet paper, TowelsMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskKitchenElectric kettleBedroomCribs |
|
Deluxe Twin Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Toilet paper, SlippersMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskViewRiver view, ViewKitchenElectric kettleBedroomCribs |
|
Deluxe Accessible Twin Room with View
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Toilet paper, SlippersMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskViewRiver view, ViewKitchenElectric kettleBedroomCribs |
|
Twin Room - Mobility Access
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Conditioner, Private bathroom, Body soap, Bath or shower, Toilet paper, TowelsMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskKitchenElectric kettleBedroomCribs |
|
Deluxe Queen Room with Balcony and View
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Toilet paper, SlippersMedia & TechnologyFlat-screen TV, Radio, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsBalconyLiving AreaDeskViewViewKitchenElectric kettleBedroomCribs |
|
Deluxe King Room with View
Room Type:
Double
Room Size:
24 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Toilet paper, SlippersMedia & TechnologyFlat-screen TV, TV, TelephoneGeneralIroning facilities, Key access, Heating, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskKitchenElectric kettle, Coffee machineBedroomCribs |
|
Deluxe One-Bedroom King Suite with View
Room Type:
Suite
Room Size:
54 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Toilet paper, SlippersMedia & TechnologyFlat-screen TV, TV, TelephoneGeneralIroning facilities, Key access, Heating, Hardwood or parquet floors, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Seating areaViewViewKitchenElectric kettle, Coffee machineBedroomCribs |
|
One-Bedroom King Suite with City View
Room Type:
Suite
Room Size:
42 m2
|
Food & DrinkTea/Coffee makerBathroomHairdryer, Shampoo, Shower, Towels, Conditioner, Bathrobe, Private bathroom, Body soap, Bath or shower, Toilet paper, SlippersMedia & TechnologyFlat-screen TV, TV, TelephoneGeneralIroning facilities, Key access, Heating, Hardwood or parquet floors, Key card access, Laptop safe, Iron, Air conditioningServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDesk, Seating areaViewViewKitchenElectric kettle, Coffee machineBedroomCribs |
FAQ's
Is this property pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Custom House hotel starts from $298 per night with includes Air Conditioner, Wheelchair Accessible, Entertainment, Laundry, Guest Services, Balcony/Terrace, EV Charge Station, Heating, Parking, Restaurant, Child Friendly, Internet, Bar, Pet Friendly, TV, Accessibility, Security/Safety, Business Services, Wellness Facilities, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
