DoubleTree By Hilton London Excel | Hotel in London
Hotel in Custom House, London
Located on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. Our room service is from 6.30am to 11pm A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Center is next door to the hotel.
DoubleTree By Hilton London Excel is located in London.
This 285 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Bar, Entertainment, and several others. This is a 4 star rated property and has over 5321 reviews with the average score of 8.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 285 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.
This DoubleTree By Hilton London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree By Hilton London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Breakfast in the room
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Kid-friendly buffet
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Kids' meals
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Wine/Champagne
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Special diet meals (on request)
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Bar
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Parking
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Parking on site
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Accessible parking
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Electric vehicle charging station
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Wheelchair accessible
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Toilet with grab rails
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Fitness center
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Live sports events (broadcast)
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Fitness
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Elevator
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Convenience store on site
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Non-smoking rooms
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Air conditioning
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Pet friendly
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Soundproof rooms
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Smoke-free property
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Facilities for disabled guests
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Safe
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Wifi in all areas
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Heating
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Family rooms
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Daily housekeeping
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Room service
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Ironing service
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Business center
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Dry cleaning
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Vending machine (snacks)
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Pet basket
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Baggage storage
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24-hour front desk
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Express check-in/out
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Vending machine (drinks)
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Meeting/Banquet facilities
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Laundry
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Pet bowls
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Invoice provided
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Wifi
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Internet
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Free Wifi
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Outdoor furniture
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Terrace
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Key card access
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CCTV in common areas
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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Property cleaned by professional cleaning companies
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Staff follow all safety protocols as directed by local authorities
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Access to healthcare professionals
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Process in place to check health of guests
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First aid kits available
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Contactless check-in/out
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Cashless payment available
Policies
A credit or debit card authorization of at least gbp 50 is required upon check in at the hotel, from the person(s) staying at the hotel, if the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. if this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, parking is subject to availability due to limited spaces.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Queen Room
Room Type:
Double
Room Size:
21 m2
|
BathroomShower, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningBedroomChildrens' cribs |
|
Deluxe Queen Room with View
Room Type:
Double
Room Size:
24 m2
|
BathroomShower, Slippers, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningViewRiver view, Sea viewBedroomChildrens' cribs |
|
Queen Room - Mobility Access
Room Type:
Double
Room Size:
21 m2
|
BathroomShower, Slippers, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningViewSea viewBedroomChildrens' cribs |
|
Queen Room with Sofa Bed
Room Type:
Triple
Room Size:
21 m2
|
BathroomShower, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningBedroomChildrens' cribs |
|
Twin Room
Room Type:
Double
Room Size:
21 m2
|
BathroomShower, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningBedroomChildrens' cribs |
|
Deluxe Twin Room with View
Room Type:
Double
Room Size:
24 m2
|
BathroomShower, Slippers, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningViewRiver view, Sea viewBedroomChildrens' cribs |
|
Deluxe Accessible Twin Room with View
Room Type:
Double
Room Size:
21 m2
|
Food & DrinkTea/Coffee makerBathroomSlippers, Shower, Bathrobe, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningViewRiver view, Sea viewBedroomChildrens' cribs |
|
Twin Room - Mobility Access
Room Type:
Double
Room Size:
21 m2
|
BathroomShower, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningBedroomChildrens' cribs |
|
Deluxe Queen Room with Balcony and View
Room Type:
Double
Room Size:
32 m2
|
BathroomShower, Slippers, HairdryerMedia & TechnologyTV, Telephone, RadioGeneralIroning facilities, Air conditioningOutdoorsBalconyViewSea viewBedroomChildrens' cribs |
|
Deluxe King Room with View
Room Type:
Double
Room Size:
24 m2
|
Media & TechnologyTelephoneBedroomChildrens' cribs |
|
Deluxe One-Bedroom King Suite with View
Room Type:
Suite
Room Size:
54 m2
|
Media & TechnologyTelephoneBedroomChildrens' cribs |
|
One-Bedroom King Suite with City View
Room Type:
Suite
Room Size:
42 m2
|
Media & TechnologyTelephoneBedroomChildrens' cribs |
FAQ's
Is this Custom House hotel pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Custom House hotel?
Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Custom House hotel have a swimming pool?
No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Custom House hotel?
Best-rates for the Custom House hotel starts from $162 per night with includes Breakfast, Child Friendly, Parking, Pet Friendly, Balcony/Terrace, Sports/Activities, Wellness Facilities, Restaurant, Guest Services, Internet, Air Conditioner, Wheelchair Accessible, Security/Safety, Fireplace/Heating, Bar, Entertainment, Laundry, Accessibility, EV Charge Station, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Custom House hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Custom House hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Custom House hotel?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Custom House hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
