Hampton by Hilton London Docklands | Hotel in London

| 8.6 (1001 Reviews) |   Pet Friendly  1 Bathroom
Custom House Hotel | Hampton by Hilton London Docklands

Hotel in Custom House, London

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Housekeeping is available on request.
Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available late check-out fee: gbp 20 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Self parking fee: gbp 15.00 per day pet fee: gbp 30 per accommodation (varies based on length of stay) service animals are exempt from fees late check-out fee: gbp 20 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of gbp 30 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Charlotte
Feb 18, 2026 05:42:20 AM
Review Score:   8
Summary: One of our preferred hotels for London. Nice drive down and easy tune in. Hotel lovey and clean only marked down for breakfast which was meh but at least it’s included!
See All Reviews

FAQ's

Is this Custom House hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Custom House hotel have a swimming pool?

No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Custom House hotel?

Best-rates for the Custom House hotel starts from $100 per night with includes Toiletries, Child Friendly, Internet, Laundry, Air Conditioner, Business Services, Bedding/Linens, Wellness Facilities, Breakfast, Pet Friendly, Security/Safety, Guest Services, TV, Wheelchair Accessible, Restaurant, Bar, Parking, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Custom House hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Custom House hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Custom House hotel?

Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Custom House hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD100
You will be redirected to  
Hot Deal - It has been viewed 52 times today
Not the right fit? Check out our other properties in Custom House
Holiday Inn Express London - ExCel by IHG From US $184
         

|
8.4 (4976 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Aloft London Excel From US $118
         

|
8.8 (1007 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Aloft London Excel From US $230
         

|
8.4 (4927 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Moxy London Excel From US $88
         

|
8.8 (1002 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
Moxy London Excel From US $168
         

|
8.4 (3250 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
DoubleTree by Hilton Hotel London ExCel From US $121
         

|
8.6 (1002 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area
Hampton By Hilton London Docklands From US $196
         

|
8.3 (5249 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hampton by Hilton London Docklands From US $100
         

|
8.6 (1001 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
DoubleTree By Hilton London Excel From US $162
         

|
8.2 (5236 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Holiday Inn Express London - ExCeL by IHG From US $89
         

|
8.6 (1000 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • TV
Prince Regent Hotel Excel London From US $176
         

8.0 (1739 Reviews)
Hotel
  • Parking
  • Designated Smoking Area
  • TV
Prince Regent Hotel Excel London From US $110
         

|
8.4 (1003 Reviews)
Hotel
  • Parking
  • Designated Smoking Area
  • TV
Fox Connaught London ExCel From US $100
         

7.3 (1015 Reviews)
Hotel
  • Parking
  • Designated Smoking Area
  • View
Fox Connaught From US $148
         

|
8.2 (665 Reviews)
Hotel
  • Parking
  • TV
  • Balcony/Terrace
Premier Inn London Docklands - Excel From US $75
         

|
6.2 (17 Reviews)
Hotel
  • Parking
  • Wheelchair Accessible
  • Accessibility